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A friend of mine just got a new bb (dont know what kind sorry) and ... General Blackberry forum

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    happy1240's Avatar
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    Thumbs up friends new bb

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    A friend of mine just got a new bb (dont know what kind sorry) and she needs help and I dont know what to do. Can someone help her? This is what she wrote me. I will get more infor on what kind she has if you need it.


    "I got one today and can't get it to work right. I thought I figured out how to set up Troy email, but now I think I did something wrong. Can you help?
    I can send email and receive new email, but it won't show my inbox, folders, or my calendar from outlook."


    Any ideas? Thank you! You guys are the best and I know you can do this!

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    happy1240's Avatar
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    Any ideas?

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    check to see if her BB is sync ing properly with outlook. ive also had this issue in the past and properly setting it fixed it. is she using windows or mac?

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    what "folders" is she looking for? sounds like she needs to set up the sync with the dm.

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    That is all she wrote so when she gets to work Im going to email her with all the info I can get from her. What kind of bb and if she sync with the dm. Thanks I'll get back to you.

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    We will be waiting .. Hope we can help. ~via BB (wap.pinstack.com)~

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    friends bb

    Ok I got this info so far. I also gave her this website to look into. I told her you guys are the greatest in helping someone.

    She is with sprint. She has a Pearl. She said she went to their website to start up her email service.
    I asked her about if she installed the dm on her pc. She said no but will go home to find the cd in the box. If she sync it will that do the trick?

    She also asked about how does she getting her outlook calendar on her bb.

    Any other info you need? Please help her.

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