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I have been looking around at other posts but haven't found anything helpful yet. My ... General Blackberry forum

  1. #1
    munishasnani's Avatar
    munishasnani no está en línea Stack level 1
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    Question Forwarded email is missing attachment!

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    I have been looking around at other posts but haven't found anything helpful yet.

    My boss forwarded me an email, and the attached ms word doc wont show up.
    I had to get to my computer to view it.
    Next time, I may not be able to get to a computer fast enough to read the file.

    Any suggestions?

    Thanks!!

  2. #2
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    if you go into the email on the blackberry does it show the attachment is even on the email??also if it does when you go in to the menu do you not have the option to open the attachment at all?

    You can go in to options>Advanced Options>Applications and make sure BlackBerry Attachment Service is in there.

    If that is in there you may need to Delete your CMIME service book for the email account and resend it from the BIS site.

  3. #3
    rachaelp's Avatar
    rachaelp no está en línea Stack level 3
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    When my agent forwards e-mail from a client to me, attachments don't show up. It seems to happen with Outlook Express.

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