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Ok Guys. I was browsing and caught an error. Dont know what I did but ... General Blackberry forum

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    ENY428's Avatar
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    Extreme Help needed. Please

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    Ok Guys. I was browsing and caught an error. Dont know what I did but all i get is an Blank white screen and a spinning time clock. Then it says "JVU error reset. When i click reset it does the same process over again. Please help before i return it to the nextel store in about an hour.

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    Re: Extreme Help needed. Please

    http://blackberryforums.pinstack.com...=wipe+handheld
    check out this link, I think it will be helpful, I have had the same happen to me and it is a pain but you can do it.

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    Re: Extreme Help needed. Please

    It seems hard. Can I use these downloads for the 7100i thats my system?

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    Re: Extreme Help needed. Please

    No, I started at step 3, I think, it has been a couple of months since I did this...take out the battery and try to connect, I got errors a couple of times but got it to work eventually and at the point where it stops going I inserted the battery and it finished...hope this helps but if not don't be madd at me...

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    Re: Extreme Help needed. Please

    When I pick the USB pin it says no hardware found for this device. Should I just go to the NEXTEL store?

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    Re: Extreme Help needed. Please

    i'm trying to get cp6169 to get on he can help

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    Re: Extreme Help needed. Please

    I did the app load. It said theres no software found for my device.

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    Re: Extreme Help needed. Please

    Start here like becky said.


    3. Pull the battery out of your device.
    4. With the battery out connect the device to the computer.
    5. Go to Options and select "connection settings"
    6. Select USB PIN this may take a few moments since there is no battery in the device. you might even have to select detect device in some rare cases.
    7. Select the application loader icon.
    8. Select all software you want installed.
    9. Proceed to the end portion untill you see the "Finish" button.
    10. Very IMPORTANT. do not hit the finish button, instead select the ADVANCED button.
    11. Make sure both boxes are checked.
    12. Proceed until it asks you if you want to automatically back up and restore. Select DO NOT AUTOMATICALLY BACK UP MY HANDHELD.
    13. Once the process starts. take care not to bumb out the cord and re-insert the battery. Again on some rare occasions you might have to wait until it finishes saying connect to insert the battery.

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    Re: Extreme Help needed. Please

    Says no software found.

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    Re: Extreme Help needed. Please

    I put the cd it came with. Should I exit out and check. Yes its installed

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    Re: Extreme Help needed. Please

    Quote Originally Posted by cp6169
    Download the 7100i software found on the link above

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    Re: Extreme Help needed. Please

    Trying the download now. thanks for the patience and help. Hope I can do it.

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    Re: Extreme Help needed. Please

    thanks Dylan.. Hoping I dont have to return it to nextel.

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