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Hey all, I have a customer using an exchange (non-BES ) 2007 sp2 and trying ... General Blackberry forum

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    caustic's Avatar
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    exchange 2007 & BIS

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    Hey all, I have a customer using an exchange (non-BES ) 2007 sp2 and trying to get an 8130 w/BIS to communicate with their server. We have wracked our heads over this and do not want to use a redirector for obvious reasons. They have about 15 wm/iphone users retrieving email from their server and just the one BB. What is the best option for my customer?

    Thankyou,

    Caustic.

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    Re: exchange 2007 & BIS

    caustic,

    forgive me for asking the obvious, but are you not able to set up the email account using the BIS set up? I have used BB's in an exchange environment in the past with no issues (not 2007 I will admit). Is this account accessible thru OWA?
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    Re: exchange 2007 & BIS

    If you have OWA access setup in your exchange environment then they should be able to use BIS service to integrate that.

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    Re: exchange 2007 & BIS

    Thanks for responding to this, if we (customer's IT and myself ) can't figure this out, they will be returning the BB for a wm6 handset.
    The customer has OWA access setup, it is 2007 SP2 which apparently has had issues.

    C.

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    Re: exchange 2007 & BIS

    well the version of Outlook is irrelivant if you integrate their account using the BIS.

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    Re: exchange 2007 & BIS

    caustic,

    what happens when you try to set up the email account with BIS on the carrier web site?
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    Vzw data support suggested using the redirector but of course my customer isn't exactly thrilled at the notion of having a box dedicated 24/7.
    I am just wondering what other options there are.

    I appreciate the responses..

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    Re: exchange 2007 & BIS

    Maybe I'm crazy, but I seem to remember back before I got my BB, I was looking up information about how to set up OWA for my BB and I seem to remember someone saying that they couldn't get OWA 2007 working. I have OWA 2003 with no trouble at all, but you might want to do some Google-ing on this one as I think there are some sites with more info on this particular topic. Sorry I can't remember where I saw that.

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    Yeah , I know there were issues earlier last year. Just figured there was a fix by now.

    I appreciate the input.


    C.

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