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The escape key on my 7290 seems to be becoming intermintent. I have to press ... General Blackberry forum

  1. #1
    tweber78's Avatar
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    Question Escape key losing it's touch

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    The escape key on my 7290 seems to be becoming intermintent. I have to press it two - three times before the BB reacts. I have noticed that it is more responsive if I press on the lower half of the button as opposed to directly in the center.

    Dose anyone no if this can be fixed and if so how do I go about getting work done a bb.

    Thanks
    ~Tweber78~
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    vyperz's Avatar
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    Re: Escape key losing it's touch

    tweber,

    I've seen this happen with our users, I've always called in for a replacement. If its within one year, then its still under warranty. Is your device over one year, yet? If not you can try calling your carrier for a replacement.

    If not, you can always press the track wheel, then select 'close' and press the press wheel again. That's my two cents for you.
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    Re: Escape key losing it's touch

    I had the same thing happen on my old 6230. It drove me NUTS. After about two weeks I got used to the new "feel" and it was all good again.

    Shortly after that I upgraded to the 7230 and have not had the same problem in almost a year.


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    Re: Escape key losing it's touch

    Thanks guys. Perhaps I can use this as a reason to upgrade to a 8700????
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    dasupaman23's Avatar
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    Re: Escape key losing it's touch

    ^ That's a good reason. lol

    Or have you tried to take the case apart and make sure the esc button is connected properly? I have taken apart a few 7290's and it is fairly easy to do. You might wanna check that first.

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    Re: Escape key losing it's touch

    Take it apart???? Sounds like a disaster waiting to happen. If I take it apart do I void the 1 year warranty? Any sound advise on this taking it apart business; before I go get my hammer and fix it good?
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  7. #7
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    Re: Escape key losing it's touch

    No hammer just a T6 screwdriver. It's really simple. You just unscrew the screws that are visible. 6 on the outside, and one inside. If you manage to mess this up, you shouldn't own tools

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    Re: Escape key losing it's touch

    When this happened to my 6230 I took it apart. there is no fix for the problem. It's the way the Plastic escape key has settled into a position. I had high hopes when I tool mine apart, but there's nothing really to fix.


  9. #9
    nutsnbolts's Avatar
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    Re: Escape key losing it's touch

    Ahh the ol' general wear and tear.
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    tweber78's Avatar
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    Re: Escape key losing it's touch

    thanks guys.
    ~Tweber78~
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