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I successfully did the device switcher a few weeks ago (went from an 8110). I ... General Blackberry forum

  1. #1
    walds11's Avatar
    walds11 no está en línea Stack level 4
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    Error message when backing up my 8900...

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    I successfully did the device switcher a few weeks ago (went from an 8110). I am trying to do a back-up and keep getting this error message...

    "Error backing up database(s)"

    What's up with that? I was running BlackBerry Desktop Manager v4.5. I downloaded v4.7 and still getting the same error message. Darn it!
    ~via smartphone mobile.pinstack.com~

  2. #2
    RogerG's Avatar
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    Walds, when you're in Desktop Manager, use the Advanced button in the Backup and Restore module.

    You'll see the device databases load up in the righthand window. Once it's loaded, scroll down to Browser Data Cache. Highlight that by single-clicking on it, then press the Clear button. Try the backup again!

    Cheers,
    Roger

  3. #3
    walds11's Avatar
    walds11 no está en línea Stack level 4
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    Roger, that did the trick. Thanks a million!!!

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