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Ok I think my BB is dead! It wont do anything but power on to ... General Blackberry forum

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    mqrx97's Avatar
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    Question Error Message 365?!?!

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    Ok I think my BB is dead! It wont do anything but power on to a screen where it says "device error 365" and then below that "reset" but even when i press that it goes back to the same exact screen and nothing else!!! what gives? I tried connecting it to my PC but it wont recognize it! SOMEONE HELP PLEASE!!!!

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    N8DBB's Avatar
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    Re: Error Message 365?!?!

    I personally have never experienced this error and was unable to find it anywhere listed exactly what it means.

    However usually when a device won't even get past an error, it means that unfortunately, you are going to have to re-install an O.S.

    If you do not feel comfortable doing this, then I will see what I can find to maybe work around it (As I always want to have someone wipe an O.S. as a last resort), but it may be necessary in this instance.

    Here is the link:

    http://blackberryforums.pinstack.com...ead.php?t=5178

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    Re: Error Message 365?!?!

    What were you doing right before this error occured? This may help us figure out what causes the error. What BB do you have, I notice you are on Cingular? Did you backup your BB, that is very important to do from now on.

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    Re: Error Message 365?!?!

    Unfortunately N8 is correct. I had this some time ago and worked with my provider for some time doing the usual stuff, (battery pull, hard resets, Etc.) the onl thing that would fix it was an OS reload.

    Sorry for the bad news.

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    mqrx97's Avatar
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    Re: Error Message 365?!?!

    A Cingular BB 7290...ok i've done the OS wipe and re-install before. What do I do if the computer doesnt recognize the BB? Is there anything special I need to do in order to reinstall the OS because of the circumstances!

    thanks 2 all!

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