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error 2738,when itry installing the disc on my laptop xp any ideas what i can ... General Blackberry forum

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    calie's Avatar
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    error 2738

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    error 2738,when itry installing the disc on my laptop xp
    any ideas what i can do about it?
    cheers

  2. #2
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    Calie,

    Are you talking about the disk that came with your device for Desktop Manager?

    If so, just download the latest DM from here:

    https://www.blackberry.com/Downloads...93E4F3BB068C22

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    yes I was cheers for the link.
    do I have to stay with os 4.3 or can I d/l a later one.

  4. #4
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    Go with the latest. I've been using the 4.6 for a couple weeks now and it seems to work just fine.

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    do I d/l everything on that page with english links

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    No, just select Desktop software (version 4.6 is newest) and then you can select either with or without Media Manager (much bigger DL with MM) and English or Multi Language version.

    That should get you everything you need to get started.....you may want to install your device operating system on your desktop as well (needed for some actions such as installing new themes)
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    i feel such an idiot but do I d/l the update straight tothe cell or laptop

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    The Desktop Manager would install directly to the laptop, calie! It's a tool you use from your PC to install themes, as Gary mentioned as well as do device upgrades, install applications, etc, most of which require you to download to the PC, then push them to the device via the Desktop Manager.

    Hope this explanation helps!

    Roger

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    If you go to Gary's blog, he has a link in there for all the current Operating Systems by carrier and by device.

    You should have the OS for your device on your PC (laptop) as well, because as Gary mentioned, that would be required in order to install certain things.

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    Don't worry about asking too many questions, calie! That's what we're all here for.....to assist you in any way we can!

    You might also want to go through this thread to learn your way around PinStack:

    http://blackberryforums.pinstack.com/firstvisit.php

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    just been onto o2 and they said updating could
    corrupt the softwear on the phone how likely is this?

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    Not very, updating device software is a quite common practice....I will admit that some 4.5 updates have been troublesome - what version is on your device now? Go to Options, About, and read the 3rd line down v.4.x.x.xxx.

    You started this thread with a desktop installation issue - what exactly is it you would like to accomplish?
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    Quote Originally Posted by calie View Post
    just been onto o2 and they said updating could
    corrupt the softwear on the phone how likely is this?
    If you are planning on upgrading your device operating system, then yes, there is always that risk. But you're in good hands here on PinStack, so if you device to do a device OS upgrade, please let us know and there will be people around for you to rely on to assist you.

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    cheers Roger

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    tred d/l 4.5 installed but getting error 1706 on laptop as i installed it ( from bb site)

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