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I bought an unlocked BB 7290 on Ebay. Knew it was used. But, I tried ... General Blackberry forum

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    NewBBUser65's Avatar
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    erasing info from PIN purchased on ebay

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    I bought an unlocked BB 7290 on Ebay. Knew it was used. But, I tried to set up my personal email account and when I entered the PIN, they said an account already exists for this PIN> What do I do?

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    kentrg's Avatar
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    Re: erasing info from PIN purchased on ebay

    which email

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    Re: erasing info from PIN purchased on ebay

    first contact the seller...tell them to call the carrier to release the PIN.
    if that doesn't work, you will probably need to call the carrier to which the bb is branded and ask them to release the PIN

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    Re: erasing info from PIN purchased on ebay

    Email is AT&T, sbcglobal. BTW, my phone service is through AT&T also. But, the unlocked phone is through T Mobile.

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    Re: erasing info from PIN purchased on ebay

    Again, you need to follow cherrichiodo's advice, Contact the seller first and ask that they call the carrier that the device was last used on and have the PIN/IMEI released from the network. If you can't get results from the seller, then you will need to attempt to get TMO to release it. You may need to provide proof of purchase to accomplish that though.

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    Re: erasing info from PIN purchased on ebay

    Just called the carrier T Mobile who told me that I needed to have to server release the PIN. Trying to contact the seller to see if they can help. Thanks for the advice!

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    Re: erasing info from PIN purchased on ebay

    Yeah, either the seller will conrtact ATT, or you'll have to. That's who the pin is originally registered with.

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