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Hi, Is anyone seeing this too? It started 2 days ago and is pretty consistent ... General Blackberry forum

  1. #1
    ixtab's Avatar
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    Emails missed with BIS and Google Apps (gmail)

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    Hi,

    Is anyone seeing this too? It started 2 days ago and is pretty consistent on my blackberry since then.
    I have my Google Apps (gmail) account configured on AT&T's BIS, it was working perfectly until 2-3 days ago. Until I started to notice it misses emails (I get new emails which I can see on the web, but they are never sent to my blackberry).
    It is selective/random, I can get 2 emails that are 1 minute apart, one will be pushed through BIS and the other will never show up.
    I don't have any filters on BIS, and none on Gmail.

    Here's what I tried:
    1) I removed/recreated my BIS email settings
    2) I removed and recreated the BIS email settings and forced using Gmail's IMAP instead of the default POP.
    3) Resent service books

    But still the same, most emails come through but some slip and never show up on the blackberry.

    Any idea what else I should try? Did anyone else see this issue before with either Gmail or Google Apps accounts?

    Thanks!

  2. #2
    Sci-Tek's Avatar
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    Re: Emails missed with BIS and Google Apps (gmail)

    spam is not forwareded, could these messages you are missing be marked spam?

    I've had some delay sometimes, first comes one. Then 15 comes two mins later

  3. #3
    ixtab's Avatar
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    Re: Emails missed with BIS and Google Apps (gmail)

    Not as far as I know, they are marked as regular messages when viewed from the web/gmail interface (placed in the inbox).

    As matter of fact it is even worst, I can have an ongoing email thread and BIS will "selectively" send me one or two messages from a recipient and then miss another one from the same thread. Strange.

    ~via BB (wap.pinstack.com)~

  4. #4
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    Re: Emails missed with BIS and Google Apps (gmail)

    well the issue is familiar, solution is to recreate the account at BIS site. But you've already done it.

    Battery pull?

  5. #5
    ixtab's Avatar
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    Re: Emails missed with BIS and Google Apps (gmail)

    In the last 2 days I pulled out both hair and battery in frustration too many times to count ;-)
    I just did this:
    1) deleted service books related to BIS (with my Google Apps address in the service book name)
    2) power-off and pull battery out for 5min
    3) deleted/cleared BIS settings
    4) power-on
    5) created BIS settings again

    Now we'll see. But I do recall doing this a while ago so I doubt it will solve the issue :-(

  6. #6
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    Re: Emails missed with BIS and Google Apps (gmail)

    well beats me, hope others have a idea.

    OS update maybe?

  7. #7
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    Re: Emails missed with BIS and Google Apps (gmail)

    Same problem...already tried a myriad combinations of all those. It's getting to the point I want to cry and pull my hair out. I suspect it may be a gmail-side problem though, we should get a thread together and bring it to the attention of Google.

    Immensely frustrating...I pay for push email and it doesn't work.

  8. #8
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    Re: Emails missed with BIS and Google Apps (gmail)

    ~via BB (wap.pinstack.com)~

    I have had issues as well. But they have cleared themselves up..

    Try creating yourself a Yahoo account, add it to BIS and then forward your gmail to Yahoo! By doing so you'll get an idea of who's at fault.

    @TheTimeKeeper how are you paying for push? With google ?

    J

  9. #9
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    Re: Emails missed with BIS and Google Apps (gmail)

    I pay for the Rogers $15 unlimited email and IM plan, that's what I meant :P. I just deleted my service books, removed it from BIS, and did a hard reset, and left it over night. I just re-added it, hope it works again. What a pain.

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