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I am trying to determine how to sync work desktop, work laptop, BB so that ... General Blackberry forum

  1. #1
    plucks's Avatar
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    Email Sync as Read/Unread?

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    I am trying to determine how to sync work desktop, work laptop, BB so that the devices "speak" to eachother. Basically, how can i setup my mail servers so that if i read a message on main work computer in Outlook first it will be marked read on the BB/laptop; or if i read the email on the BB first, when Outlook opens on the desktop and laptop it will come in but still be marked read? Is it true if you use the IMAP instead of POP3 this will allow these features? The key my work is looking for is to not have emails spread out between BB, desktop, laptop & for mail to be marked read/unread throughout all devices.

    Thanks!

  2. #2
    RogerG's Avatar
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    How are you currently getting your work e-mail to your device?

    Do you have access to your work e-mail through Outlook Web Access?

  3. #3
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    Are you using bes? If so that would be your best option to sync Outlook to your blackberry. My webmail does indeed sync read/unread messages but it's delayed a bit and If the message is like a week old attachments will not download due to the constraints of Outlook webmail.
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    Dubdub's Avatar
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    Email doesn't sync using BIS. You need to have a corporate BES or hosted BES service to sync email.

    Contacts and calendar is a different story.
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  5. #5
    RogerG's Avatar
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    If you set up an e-mail account through BIS as IMAP rather than POP3, once read on your device, it'll show as read on your PC and vice versa. I have my work e-mail set up through BIS using the Outlook Web Access URL and it works like this. Sent e-mails will also show up in your Sent folder in Outlook.

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    plucks's Avatar
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    Right now our company has no official setup; it's kind of one off's for certain employees.

    I think RoGro's answer seems closest to what i was looking for...Do i change Outlook from POP3?

    so all emails still get downloaded on devices 2,3 if read/downloaded first on device 1?

  7. #7
    RogerG's Avatar
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    No need to change Outlook. Are you not on an Exchange server at work?

    Just set up your work e-mail in BIS using your Outlook Web Access URL, username and password, using IMAP as the server type. You can see an example of this here:


    If the This is a work email account option is selected, complete these steps:
    1. Select I will provide the settings to add this email account if you access the account using POP or IMAP settings. Click Next.
    2. Type the messaging server name, the user name, and the correct password (Microsoft Outlook Web Access URL and Mailbox Name for a Microsoft Outlook Web Access account) in the appropriate fields. Click Next.
    3. Microsoft Outlook Web Access

      If the following message is displayed, the integration is complete. Click OK.

  8. #8
    RogerG's Avatar
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    Come to think of it, I think I set mine up in the following manner, using the OWA URL as the email server name and it worked:

    1. Select I will provide the settings to add this email account, and then click Next.
    2. Type the messaging server name, the user name, and the correct password in the appropriate fields.

  9. #9
    plucks's Avatar
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    THANKS!
    Are your screenshots from the Outlook Web or Outlook software?
    What if we're not on an Exchange server?

  10. #10
    RogerG's Avatar
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    So you're not on Exchange? Thought you said you could get your e-mails via Outlook Web Access?

  11. #11
    plucks's Avatar
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    Nope, never indicated was on exchange.
    We use Outlook at the office and on laptops. We access our mail directly through our internet server (Speakeasy) mail interface if we don't have Outlook software access.

    So, maybe i should restart, can we synch mail when not on an exchange server?

  12. #12
    RogerG's Avatar
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    Gotcha. I believe if you change everything to IMAP, you will accomplish what you're looking for. I've not done this myself, but I'm pretty sure this will work, which means you'll have to clear your accounts from Outlook and start from scratch.

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