Results 1 to 6 of 6

Hi all I'm having an issue with email reconciliation on my blackberry 8700G. I have ... General Blackberry forum

  1. #1
    mars10's Avatar
    mars10 no está en línea Stack level 1
    Join Date
    Jun 2007
    Posts
    9

    Email Reconciliation - Mailbox & Handheld Option Missing

    Advertisement



    Hi all

    I'm having an issue with email reconciliation on my blackberry 8700G.

    I have selected the option to delete 'on prompt' (e.g. mailbox & handheld) for my email accounts (I have 2 accounts - Outlook and Gmail).

    The 'prompt' option works on my gmail account, however it is not appearing on my desktop (Outlook) i.e. it only gives me an option to delete or cancel as opposed to the options to delete on mailbox & handheld; delete on handled, and cancel.

    Any thoughts?

    Thanks.

  2. #2
    JCG3's Avatar
    JCG3 no está en línea Stack level 3
    Join Date
    Oct 2007
    PIN/ID
    Ask
    Posts
    306
    sure its not going through your BB email account?

  3. #3
    IHateMyTreo's Avatar
    IHateMyTreo no está en línea Stack level 3
    Join Date
    Jun 2007
    Posts
    246

  4. #4
    mars10's Avatar
    mars10 no está en línea Stack level 1
    Join Date
    Jun 2007
    Posts
    9
    It the mailbox/handheld prompt appears on BIS (Gmail) but not on BES (Desktop/Outlook).

  5. #5
    o1sowise's Avatar
    o1sowise no está en línea Stack level 3
    Join Date
    Oct 2007
    Posts
    259
    I had that very same problem.
    I just realized that I was running POP, not IMAP.
    I switched to IMAP and all is well now.

  6. #6
    IHateMyTreo's Avatar
    IHateMyTreo no está en línea Stack level 3
    Join Date
    Jun 2007
    Posts
    246
    Have you deleted the BES account and then set it up from scratch (do a backup first)?

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •