Having an issue with one user, and even RIM has not been able to help me fix it. My CEO wants to disable mail forwarding while he's got the blackberry 9650 connected to his PC. This used to work just fine, but can't seem to find anything that changed this behavior. I know that I can set an IT policy in the BAS, which I have done but it still doesn't seem to work. I've also explored conflicting policies, and that's not it either. Any ideas?

BAS 5.0, BB 9650 OS 6.0