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My log of recent calls in the "Phone" app used to go back for weeks ... General Blackberry forum

  1. #1
    jlesh's Avatar
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    Disappearing Call Logs!?!?

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    My log of recent calls in the "Phone" app used to go back for weeks and many, many calls. Now, all of a sudden, every few days, sometimes even everyday, I go into the Phone app and find only my last call or two listed. What happened? Where are all me call logs going? I haven't changed any settings or anything. I know this device pretty well, I've had it for a while, and before this I would have said I know it inside and out. But I cannot figure out how or why this changed and happened all of a sudden and I can't figure out how to fix it. I have been through every setting and option I can find...and nothin. I am truly stumped for the first time in a while with this thing. Any ideas??? This is driving me crazy!!

  2. #2
    EvolutionCSR's Avatar
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    Re: Disappearing Call Logs!?!?

    This is usually due to lack of device memory. check your memory. clear your event log (alt+ lg lg)often to free up some memory.


  3. #3
    jlesh's Avatar
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    Re: Disappearing Call Logs!?!?

    ~via BB (wap.pinstack.com)~Thanks. I cleared the log and hopefully that solves it. I had a feeling that it was memory-related, but I thought it was odd how drastically different the amount of time the call logs were lasting previously and now. Also the fact that I didn't change any settings but something that big changed on its own freaked me out. I didn't want to screw it up even worse. I thought this thing developed a mind of its own. Thanks again.

  4. #4
    takeshi's Avatar
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    Re: Disappearing Call Logs!?!?

    If you're using a Pearl, search for "memory leak" in Pearl-specific forums here on Pinstack and other forum sites.

  5. #5
    ruckert84's Avatar
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    Re: Disappearing Call Logs!?!?

    I had this problem happen twice.
    Make sure that you dont have a lot of useless info saved on your phone. If you have a memory card, move it to the card. Check this by;

    Go to options>status: to make sure that you have free space

    Free space should have a fairly large number, if your free space
    states 0

    Clear your cache
    Open Browser> Options> Cache Operations> Clear Cache and History. Phone should say cleaning files etc.

    Then check your status again. Hopefully the figures will change drastically.

    Goodluck and I hope I've helped you a little

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