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on the other forum some poor guy got a BB from service as a replace. ... General Blackberry forum

  1. #1
    kayos72's Avatar
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    DFC need your help

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    on the other forum some poor guy got a BB from service as a replace. it still has all former users info, email etc kinda scary he has to send his in but it doesn't work at all if you are still around hit this back or PM me this scares me
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  2. #2
    kayos72's Avatar
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    gotta sleep, anyway he needs to know how to wipe his BB although his screen died. thats what it sounds like. I want to know too for future use. I have never thought about this. the thread starts out with "help!" thanks I couldn't help but I WANT TO KNOW HOW. just in case this happens.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
    EvolutionCSR's Avatar
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    You have to download JL_Cmder this link also has instructions on executing it:
    http://blackberryforums.pinstack.com...d=5&linkid=452

    Now connect your BB to the PC
    Now open JL_Cmder
    Select the Wipe option

    After you have dont that you need to reinstall your OS use the instructions here:
    http://blackberryforums.pinstack.com...uter_wont.html


  4. #4
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    Re: DFC need your help

    i downloaded jl-cmder. now what? it seems to be doing nothing?

  5. #5
    ljbyar's Avatar
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    Re: DFC need your help

    Take a look at this thread: http://blackberryforums.pinstack.com..._step_fix.html and go to step 2. This will run you through wiping your device. Let us know how else we can help.

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