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I am hoping someone out there can help me. I have a new Curve and ... General Blackberry forum

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    byrd44's Avatar
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    Can't receive pictures on 8300 - Curve

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    I am hoping someone out there can help me. I have a new Curve and I can't receive any pics as a Text, I can receive as an email but only a email. I have called AT&T several times they are sending me a 3rd new curve thinking the phone is the problem. I don't buy the phone is the problem. I think there is something in the sittings. Has anyone had this problem?

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    Re: Can't receive pictures on 8300 - Curve

    Welcome to Pinstack! Hello! I hope you dont mind me asking, are you pertaining to SMS or MMS? SMS is usually for text messaging while MMS is for multi media stuff.
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

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    Re: Can't receive pictures on 8300 - Curve

    Hello byrd44. You say you have a Curve and you can't receive pics via text, but as Dasher says, normally pics can only be received via MMS. You do need to have this service setup via your carrier and it is an extra cost to your monthly plan at ATT.
    Your profile is showing you with an 8700, but you mention a Curve as your Device.
    If you could list your device details accurately in your profile I'm sure we could better help you with your
    problem.
    See the Official Latest OS threads updated regularly for All Devices.
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    byrd44's Avatar
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    Re: Can't receive pictures on 8300 - Curve

    i use the MMS and yes i pay for this service.....

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    Re: Can't receive pictures on 8300 - Curve

    pin me tomorrow or pm and I will check your account provisiong for you
    I Unlock All Mobile Devices, questions just ask

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    Re: Can't receive pictures on 8300 - Curve

    I heard that if you send a PIC to yourself this gets the MMS started off.

  7. #7
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    Re: Can't receive pictures on 8300 - Curve

    I tried to send myself a pic and no it won't work either. My son has the same phone and the same packages at AT&T and his works. I think it is something in my settings..

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    gazar's Avatar
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    Re: Can't receive pictures on 8300 - Curve

    I have looked through the threads and this problem is quite common. Try these out

    1. Re send your service books

    2. re register on your host routing tables

    3.Try setting options > mms > multimedia reception and retrieval to: always.

    I also noticed you are on BES, This may have something to do with it ! contact your BES admin.

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    byrd44's Avatar
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    Re: Can't receive pictures on 8300 - Curve

    Quote Originally Posted by gazar
    I have looked through the threads and this problem is quite common. Try these out

    1. Re send your service books

    2. re register on your host routing tables

    3.Try setting options > mms > multimedia reception and retrieval to: always.

    I also noticed you are on BES, This may have something to do with it ! contact your BES admin.
    I have done everything in the world. I am getting sick of this phone. My 8700 would do everything this phone would do....

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    Re: Can't receive pictures on 8300 - Curve

    Quote Originally Posted by gazar
    I have looked through the threads and this problem is quite common. Try these out

    1. Re send your service books

    2. re register on your host routing tables

    3.Try setting options > mms > multimedia reception and retrieval to: always.

    I also noticed you are on BES, This may have something to do with it ! contact your BES admin.
    True if IT locked you out that can cause the problem too. Have you spoke with your BES admin ?

  11. #11
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    Re: Can't receive pictures on 8300 - Curve

    My Girlfriend has the same problem. She can't recieve or send pictures on her BlackBerry Curve 8300. Is there any updates for this phone? Or does anyone know what the problem is?

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    SuzzyP's Avatar
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    Re: Can't receive pictures on 8300 - Curve

    PIN harry3334 tomorrow and let him check what your provisioning is.. maybe he can find the reason you cant get or send MMS.....certainly cant hurt to have an ATT person look into it
    SP[B]
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