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well i updated my brothers OS, that went good. but now i cant get his ... General Blackberry forum

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    cant get browser back

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    well i updated my brothers OS, that went good. but now i cant get his browser icon back...i registered it and service books but still no go. what gives? any ideas?

    also i lost his bb messenger, no biggie. but when i go to download it, the page cannot be displayed. i tried getting it from here and the blackberry site. ANY way else i can get it!? send me a zip file?

    thanks in advance

  2. #2
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    Re: cant get browser back

    PIN me please if you have a solution...

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    Re: cant get browser back

    Did you get the Service Book Sent message after trying to send the Service Books?

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    Re: cant get browser back

    yes i did. this is really bothering me why i cant get it back.

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    Re: cant get browser back

    Cold Reboot? I know I don't need to as you this, but . . .


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    glehman85's Avatar
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    Re: cant get browser back

    yeah did that. ive done everything possible. so im guessing since theres nothing really else i can do, ill probally have to call blackberry support at nextel and have them push it to my phone?

  7. #7
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    Re: cant get browser back

    I have had this problem with nextel before after a OS reinstall, nothing worked to get browser back they had to send it to me.

    Did you check the service books and see if its there? if so delete it and resend it.


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    Re: cant get browser back

    dfc thats what im thinking im going to have to do, or have him do it at least.

    im open to try any new ideas

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    Re: cant get browser back

    I wish I could help you with this. Service Book resends and cold boots have been a godsend for me.

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    Re: cant get browser back


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    Re: cant get browser back

    Quote Originally Posted by UH8ME
    I wish I could help you with this. Service Book resends and cold boots have been a godsend for me.
    as they have been with me too!

    im sure blackberry support at nextel will be able to "push" it to my phone with no problem

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    Re: cant get browser back

    Hey Glehman, wish I had a new suggestion, but I can only say go outside and yell and curse and come back and see if it works. Not helpful for the working part, but sure takes the aggravation level down lol

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    Re: cant get browser back

    haha, good idea. i think my brother did that when i forgot to back up his address book....oppsies lol

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    Re: cant get browser back

    Have you logged into nextel.blackberry.com and resent service books? Have you done 3 register nows? Was there a browser service book, if so delete it and resend service books?

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    glehman85's Avatar
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    Re: cant get browser back

    V i did these earlier

    tried registering the 3 times in a row
    went to BIS account, sent out the service books
    deleted the browser SB, resent them

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