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new to pinstack, new to BB. love it so far but when i connected it ... General Blackberry forum

  1. #1
    LindaR6's Avatar
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    can't connect to comp

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    new to pinstack, new to BB. love it so far but when i connected it to the comp it started to install new hardware then said trouble installing, hardware may not work properly. now nothing happens when i connect, what do i do??? please help!

    thanks

  2. #2
    jjdm858's Avatar
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    first, what is your os on your bb? go to options..about and you'll see what is it??
    The superior man is distressed by his want of ability.
    Confucius (551 BC - 479 BC)
    Chinese philosopher, administrator, and moralist.

  3. #3
    Leetneo's Avatar
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    Go to device manager in the computer and update the drive. Worked 4 me. ~via BB (wap.pinstack.com)~

  4. #4
    HeavyComponent's Avatar
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    Welcome to the site!

    ~via BB (wap.pinstack.com)~

  5. #5
    LindaR6's Avatar
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    um, i think v4.3.093 (platform 2.6.0.53) i'm hoping that's what u wanted. if it helps i have the pearl 8110

  6. #6
    jjdm858's Avatar
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    just like what Leetneo said..hook your bb to your computer & click on updates on your device manager...most program now r all running on 4.5 version...see how it goes..
    The superior man is distressed by his want of ability.
    Confucius (551 BC - 479 BC)
    Chinese philosopher, administrator, and moralist.

  7. #7
    LindaR6's Avatar
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    not finding the device manager. where is that exactly?

  8. #8
    jjdm858's Avatar
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    when u got you new bb..it comes with a cd, right? install that ..you will need it to install the device manager...
    The superior man is distressed by his want of ability.
    Confucius (551 BC - 479 BC)
    Chinese philosopher, administrator, and moralist.

  9. #9
    moderncowboy's Avatar
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    If your phone came with a cd install desktop manager. If not go to blackberry.com and download DM 4.6 . Install DM then reboot your pc and it should see your BB. If not let us know and we will go from there.~via BB (wap.pinstack.com)~

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