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There are a couple of settings in the IT Policy that may be screwing up ... General Blackberry forum

  1. #16
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    Re: Can receive but cannot send PIN or BBMsgr Messages

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    There are a couple of settings in the IT Policy that may be screwing up your PIN messages




  2. #17
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    Quote Originally Posted by Blanko
    Could my IT Dept be blocking PIN msgs?
    Could be. Why not ask them rather than guess if you need to resolve this?

  3. #18
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    Hmm, if you are on BES, you might want to try generating a new encryption key.

  4. #19
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    Ah-hah! I was hoping someone with BES experience would step in. I've never been on BES so I had no answers for Blanko.
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  5. #20
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    PIN - PIN messages and this includes BB Messenger to anyone outside my company domain were not allowed using a peer-peer encryption key. I am working to have it removed. I can still receive PIN and BB msges - just cant send them.

  6. #21
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    You can try reseting ur blackberry by removing the battery and restarting ur blackberry.
    via BB (wap.pinstack.com)~

  7. #22
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    Quote Originally Posted by Blanko
    PIN - PIN messages and this includes BB Messenger to anyone outside my company domain were not allowed using a peer-peer encryption key. I am working to have it removed. I can still receive PIN and BB msges - just cant send them.
    There are a couple of IT Policy settings that control PIN messaging, and then there is a section just for the Blackberry Messenger




  8. #23
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    I also have this same problem. I wa on BIS and it worked fine. Moved to BES and it will not send. My IT swears they have no policy set at all on anything. Talked to RIM and they couldn't help either. They said it was IT policy. Help! via BB (wap.pinstack.com)~

  9. #24
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    Hold down ALT, then type lglg and clear your Event Log. Then, go to Options, Security, Firewall and reset settings (will probably show disabled, which it should). Then remove your battery and reinsert and see if that works.


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  10. #25
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    I tried that just now. However the firewall was enabled. There is no way to disable it. Could this be the problem? ~via BB (wap.pinstack.com)~

  11. #26
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    Well, if you are on a BES, it may be enabled for a reason. However, I haven't ever dealt with a BES (yet) and it may utilize the Firewall. That could be your issue though.
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  12. #27
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    Re: Can receive but cannot send PIN or BBMsgr Messages

    I tend to agree with RIM. This sounds like the BES IT Policy is prohibiting sending Pin Messages.

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