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Hi, I've been having some troubles with the Caller ID feature on my 8830 world ... General Blackberry forum

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    RevT's Avatar
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    Caller ID Names When Locked

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    Hi,

    I've been having some troubles with the Caller ID feature on my 8830 world edition. When my phone is locked and someone calls, my phone will show the phone number of the caller but not the name. Unlock the phone and receive a call from the same number and I'll see both the number and the name. I presume that this is some sort of privacy "feature" but really it's just extremely frustrating! I can't find a way to turn it off - any ideas? Do I have to get my IT organization involved (ugh... that's gonna be painful)?

    Thanks in advance for your help!

  2. #2
    kayos72's Avatar
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    Re: Caller ID Names When Locked

    Hey rev, if it's like the pearl. Should be the same
    go to options>security>general settings and disable content protection on the phonebook.

    Hope this helps. Post back
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
    bartokbatt's Avatar
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    Re: Caller ID Names When Locked

    ~via BB (wap.pinstack.com)~turn off your encryption.

    Options > Security > General Settings > Content Protection > Disabled.

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