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My mother is having problems with her 8300 on AT&T. Whenever she tries to go ... General Blackberry forum

  1. #1
    smith.brandon.n's Avatar
    smith.brandon.n no está en línea Stack level 3
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    My mother is having problems with her 8300 on AT&T. Whenever she tries to go to ANY website it says:

    "HTTP Error 403: Forbidden

    You are not authorized to view
    this page. Please try loading a
    different page."

    I thought that maybe it was the APN settings. I've tried a couple that I have found for AT&T. But nothing is working. Thoughts?
    Any help is greatly appreciated.
    Thank you!
    Pin: 21950D36

  2. #2
    Lavagirl's Avatar
    Lavagirl no está en línea PINStacked!
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    First, does your Mom have a data plan?

    If so try logging in to her carrier BIS and resending service books.
    You can also re-register HRT on BB by going to Options>Advanced Options>Host Routing Table>here you scroll to any entry, hilite it - hit Menu>Register Now.

    Try that and see if it works If she has a data plan that is

    Here's the BIS login for ATT

  3. #3
    smith.brandon.n's Avatar
    smith.brandon.n no está en línea Stack level 3
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    Nevermind, an hour with customer service fixed it. Ended up wiping handheld and restoring necessary files.

    Thanx for the help anyway!
    Pin: 21950D36

  4. #4
    Lavagirl's Avatar
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    Glad you got it fixed for her

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