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I have a bluetooth smart card reader that I am trying to download my certs ... General Blackberry forum

  1. #1
    vashtianne's Avatar
    vashtianne no está en línea Stack level 1
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    Bluetooth smart card reader help

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    I have a bluetooth smart card reader that I am trying to download my certs onto the blackberry. Here are the apps that I have loaded:

    4.2 Core Apps
    4.2 System Software
    MDS Runtime 1.1.1.25
    S/MIME Support Package 4.1
    Smart Card Reader 4.1
    DOD Root Certificates 4.2
    GSA CAC Driver 4.5.0.23

    The card reader and the blackberry pair up fine but when I try to load the certs it tells me that it can't find a supported smart card. I have tried 2 different blackberry's 3 different card readers and 3 different user smart cards. I am at a loss of what to do now! Any ideas?

  2. #2
    Jbee's Avatar
    Jbee no está en línea Stack level 5
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    Welcome to the Stacks!

    Just a suggestion, since I have never used this product...after install of all software and support, have you completed a *battery-pull on your device and rebooted your PC as well? Just a suggestion...good luck!

    *Pull your battery out of your BB device for 30secs. & re-install...this does a hard-reset of your device. Do not worry this type of reset does not wipe the device...it's just like re-booting your PC.

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