Re: BlackBerry vs iPhone: Business Users More Happy With the iPhone??
At the risk of sounding fanboi-ish about BB, my initial reaction about the "satisfaction" survey is mixed.
I'm not entirely surprised that more respondents indicated they were satisified with the iPhone than RIM devices.
iPhones are still new to the marketplace, and particularly in business settings.
Many business users, (like my company, for example) still have multiple users with 7105s or 8700s. They are not happy with those devices just because they're older and not as nice as the iphones or Curves/8800s out there. That by itself could be enough of a factor. Not sure if its 8 points worth of drop, as the article indicates.
I'm sure the iPhone has put pressure on RIM. You don't go from nothing to 5% marketshare in corporate sales, 27% (I hope that number is right, been a while since I saw those numbers) in consumer sales in less than a year and not have your competition notice.
I look forward to seeing how RIM responds to the challenge.
If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.