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I know there are threads like this floating around. Not sure my problem is related ... General Blackberry forum

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    digitalslack's Avatar
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    Smile Blackberry Problems?

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    I know there are threads like this floating around. Not sure my problem is related to the others. I have a Cingular 8700c and I'm in the Annapolis, MD area. As of about 7pm last night I lost all data on my phone. I still have the EDGE connection but I can't use Google Talk, I can't receive emails, I can't use the browser. I can still use the phone and SMS though. I have reset the BB a half dozen times, both ALT + CAP + DEL and removing the battery for several minutes. I have also resent my service books which I never got on the BB.
    I will be calling Cingular later but before I waste my time is anyone else having this problem? Thanks!

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    Re: Blackberry Problems?

    ~via BB (wap.pinstack.com)~ I lost GPRS a couple nights ago and got it back by taking the sim card and battery out.

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    Re: Blackberry Problems?

    Quote Originally Posted by EricaJ1073
    ~via BB (wap.pinstack.com)~ I lost GPRS a couple nights ago and got it back by taking the sim card and battery out.
    yeah i did all that .... no luck

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    Re: Blackberry Problems?

    ~via BB (wap.pinstack.com)~ I just remembered N8 mentioning a national sweeping blackout that may affect service. This may be the problem. All carriers, devices and locations may be affected.

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    Re: Blackberry Problems?

    Quote Originally Posted by EricaJ1073
    ~via BB (wap.pinstack.com)~ I just remembered N8 mentioning a national sweeping blackout that may affect service. This may be the problem. All carriers, devices and locations may be affected.
    i guess that could be it but i'm almost on 12 hrs of down time
    thats a little excessive even if it's rolling

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    Re: Blackberry Problems?

    for some more information the error I get after about 60 seconds of trying to connect to say Google talk for example is "Handheld does not have the required service book"
    this happens in the browser too
    and as i stated before i have resent the service books countless times and they never get to the device

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    Re: Blackberry Problems?

    i think it will b restored soon if its happenin wid all

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    Re: Blackberry Problems?

    in chat with Cingular support right now....


    ok they were pretty much useless, just told me to reinsert the battery and when that didn't do anything they told me call the 800 number
    Last edited by digitalslack; 06-28-2006 at 11:10 AM.

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    Re: Blackberry Problems?

    ~via BB (wap.pinstack.com)~

    You've probably already answered this...but does your BB show "edge" or "EDGE"?

    If it's not in upper case letters, only phone and SMS will function.

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    Re: Blackberry Problems?

    Quote Originally Posted by Lewis
    ~via BB (wap.pinstack.com)~

    You've probably already answered this...but does your BB show "edge" or "EDGE"?

    If it's not in upper case letters, only phone and SMS will function.
    yeah a few people asked that
    one lady at level 2 support just sent a reset while having me pull the battery out again
    it worked
    but with that said now i'm not getting emails on the device but Google Talk and the browser are working....

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