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My friend just bought a Blackberry 7280, just like mine. I was helping him set ... General Blackberry forum

  1. #1
    siliconvalley785's Avatar
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    Blackberry Email Client

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    My friend just bought a Blackberry 7280, just like mine. I was helping him set up a Blackberry Email account, and when I put in his IMEI and PIN, the system said that they couldn't recognize the IMEI. Not sure why, but my plan is probably to tell him to call AT&T/Cingular and sign up for a Blackberry Data Plan, which should remedy this for him.

    What do you think?
    Pin or email me

    Pritesh

  2. #2
    hayden's Avatar
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    did you include the dots '.' in the IMEI?

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    siliconvalley785 no está en línea Stack level 3
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    I didn't have to do that for mine, but let me try it again.

    Thanks

    Pritesh

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    siliconvalley785's Avatar
    siliconvalley785 no está en línea Stack level 3
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    Nope, no luck. This is was I was told:

    Service does not belong to allowed services for this customer


    Please ensure you have proceeded to the proper service provider's activation site, as specified within the provided documentation.

    Contact Cingular Wireless at 1-866-CINGULAR for additional support.


    Pritesh

  5. #5
    hayden's Avatar
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    Quote Originally Posted by siliconvalley785
    Nope, no luck. This is was I was told:

    Service does not belong to allowed services for this customer


    Please ensure you have proceeded to the proper service provider's activation site, as specified within the provided documentation.

    Contact Cingular Wireless at 1-866-CINGULAR for additional support.


    Pritesh
    Did you go to this support article: http://www.pinstack.com/viewtopic.php?t=85

    All the info and links are there...

  6. #6
    siliconvalley785's Avatar
    siliconvalley785 no está en línea Stack level 3
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    I actually got everything set up, there was a problem on Cingular's end, but all is well now.

    Pritesh

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