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Apologies if this is the wrong forum but hope someone can help. I use an ... General Blackberry forum

  1. #1
    paulhine's Avatar
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    BIS - Changing Display Name on Outlook Web Access E-Mail Account

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    Apologies if this is the wrong forum but hope someone can help.

    I use an OWA integrated e-mail account and there always used to be a Display Name field into which I could type my name - thus when I sent an e-mail to anyone from my BlackBerry the message appeared as From me.

    Following a glitch with my BlackBerry, Orange deleted my account and I've re-created but there is no longer a Display Name field available - any e-mails I send show my e-mail address in full in the From field.

    How do I go about changing this so that my name appears instead of my e-mail address?

    Thanks

  2. #2
    KalebsDad78's Avatar
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    Go here http://www.blackberry.orange.co.uk/ and login to your BIS account and add your name into the appropriate box. Post back if you continue to have a problem.
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  3. #3
    paulhine's Avatar
    paulhine no está en línea Stack level 1
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    Thanks for the reply but the Display Name box no longer appears for Outlook Web Access accounts. Any other ideas?

  4. #4
    KalebsDad78's Avatar
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    Are the people you are sending to stating they don't see your name or do you not see your name on your BB when you get a copy of the email you are sending?
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  5. #5
    paulhine's Avatar
    paulhine no está en línea Stack level 1
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    They don't see my name - just my e-mail address.

    Orange tell me that my name should be picked up from the Outlook Web Access display name settings on our server but it isn't being - when I send an e-mail from Outlook Web Access my name is appearing okay.

    Any thoughts...?

    Thanks

  6. #6
    paulhine's Avatar
    paulhine no está en línea Stack level 1
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    They don't see my name - just my e-mail address.

    Orange tell me that my name should be picked up from the Outlook Web Access display name settings on our server but it isn't being - when I send an e-mail from Outlook Web Access my name is appearing okay.

    Any thoughts...?

    Thanks

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