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If an email comes in with "high importance" set then BBalerts always responds to it, ... General Blackberry forum

  1. #1
    aa777888's Avatar
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    BBalerts always responds to emails with high importance?

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    If an email comes in with "high importance" set then BBalerts always responds to it, i.e. it doesn't respect the email filters I've set in BBalert.

    Anyone else notice this or have a way to fix it?

    Verizon 8830 running 4.2.2, BBalerts 1.65.

    Thanks!

  2. #2
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    never heard of that before, but might it be a setting within the phone, and if not i would try backing up your contacts and stuff and wiping the stuff then restoring the phone and see if that helps

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    I never heard of this before either. I did not even know that BB ALerts sent out emails???

    The only thing I have found on HIgh Priority Messages was a box under BB Alrts Options that notify's you when they come in.....

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  4. #4
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    hmmmmmmm.... thats a stumper, not quite sure what the deal is on that... i would tr the wipe and see what happens frm there if you dont see a setting. and if you dont wanna go through all that you can always call vzw's crappy customer service and throw a fit...lol

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    ive seen this when i loaded 4.5 beta, ( not anymore whith the final release ..

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    I haven't experimented with the filters in the BBAlerts program, but the developers have always been very quick to contact me when I've had questions or problems with this app. I suggest you email them with your issue....they will probably get back to you pretty quickly.

    I believe that the email filters in the 1.65 version were beta when I downloaded it,....but they may have a newer version for you to try.....

    bbymelsoftware@gmail.com

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  7. #7
    aa777888's Avatar
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    My apologies. I don't know why the mod's moved this message here, since BBalerts has nothing to do with BBsmart. I have sent the mods a message.

    FWIW I sent email to BByMel. 1.65 is the latest.

  8. #8
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    OK, we're moved back to general, thanks mod's.

    Anyone?

  9. #9
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    Just got a reply from Mel. It's a bug in the program. Guess we'll have to wait for the next version.

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