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Not sure if I'm posting to the right place as I am still a n00bie ... General Blackberry forum

  1. #1
    mystere2e's Avatar
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    BB Messenger gone haywire, please help

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    Not sure if I'm posting to the right place as I am still a n00bie Stacker and the plethora of folders is a bit overwhelming...

    I just wiped & reinstalled my OS and now my BB Messenger is not working. For example, I use it w/ my mom 24/7. When I reinstalled my OS my contacts were gone so I went to my addy book to reinvite her and found no option to add her as a BBM contact.

    She reinvited me to her list several times and each time I accept but she still shows as pending. Eh??

    Any recs please PM me or send me something via BBM -- my PIN is listed on my profile.

    Thank you!!

  2. #2
    pinpoint's Avatar
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    Re: BB Messenger gone haywire, please help

    ~via BB (wap.pinstack.com)~

    You added her as an email contact. Add her as a PIN contact. Select 'Use Once' then pop the menu and select 'Request by PIN'.

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    mystere2e's Avatar
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    Question Re: BB Messenger gone haywire, please help

    I don't have an option to use once, anywhere.

    As I recall, I could go into my Address Book, select a contact, and the pop-up menu would have an option to Add to BlackBerry Messenger or something like that. I don't have that option at all.

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    DCookSta's Avatar
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    Re: BB Messenger gone haywire, please help

    Add from inside the bbmessenger program.

    Push Menu key>add a contact...
    Roll up to use once, push menu again>request by pin


    ~via BB (wap.pinstack.com)~

  5. #5
    magellan0547's Avatar
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    Re: BB Messenger gone haywire, please help

    could it also be that since you updated your OS maybe your mom's is out of date and doesn't work exactly right with your new OS...had the same kinda issue with my wife's 8100

  6. #6
    mystere2e's Avatar
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    Re: BB Messenger gone haywire, please help

    Guys, I got this issue figured out. You have to add them by PIN... Brooke wrote an FAQ about this:

    How To: Add a BBMessenger user via PIN

    Thanks for your answers, guys... Hope this helps anyone who is having this issue!

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