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Got a vzw curve. For some reason after I upgraded OS, my attachments do not ... General Blackberry forum

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    yourock2425's Avatar
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    attachments not openening

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    Got a vzw curve. For some reason after I upgraded OS, my attachments do not open anymore....any suggestions ? Thanks...
    *LiViN tHe DrEaM* - with my new Bold !!

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    You might want to try re-sending the service books. This same thing happened to me when I upgraded to OS 4.3 on my 8310. Seemed to get better after that!

    Good luck!
    As always, just my opinion...
    mjwood0 (at) pinstack (.) com
    Remove PTT | OS Upgrade

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    ~via BB (wap.pinstack.com)~i did that.. No luck..even did a soft reset.

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    Is bb attachment service showing in your applications? In my last upgrade I noticed that there was an option to check or uncheck it for it to install. ~via BB (wap.pinstack.com)~

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    Quote Originally Posted by dcmom View Post
    Is bb attachment service showing in your applications? In my last upgrade I noticed that there was an option to check or uncheck it for it to install. ~via BB (wap.pinstack.com)~
    Yeah, its there. Looks like its installed

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    Hmmm...I don't know what could be wrong then. Hopefully someone with more experience can help you. Otherwise the only thing I can tell you is to try reinstalling the os. ~via BB (wap.pinstack.com)~

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    ~via BB (wap.pinstack.com)~yeah, really don't want to go through that again..My IT dept won't be to happy... Hopefully someone will chime in with a solution..

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    azstar's Avatar
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    What type of attachments are you having trouble with and do you have empower email viewer installed?
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    Just regular word docs.. no, i dont have empower installed..
    *LiViN tHe DrEaM* - with my new Bold !!

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    Do you have docs to go installed?
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    Yep..
    *LiViN tHe DrEaM* - with my new Bold !!

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    Hmmm........maybe try deleting and reinstalling docs to go or maybe deleting your email service books first then resending them.

    The only attachments I have had issues with have been voicenotes. word docs and jpegs have been fine....
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    Delete the service books ?
    *LiViN tHe DrEaM* - with my new Bold !!

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    I can open word docs i put on my phone via media manager but for some reason cant open attachements in emails.. strange...
    *LiViN tHe DrEaM* - with my new Bold !!

  15. #15
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    If you go to Options/Advance Options/Service Books and you can delete service books there. Sometimes service books get corrupted. I've had it happen with browser service books....just resending didnt fix, but deleting then resending did the trick....worth a shot.
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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