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I have been using my phone normally all day. Suddenly it went white with little ... General Blackberry forum

  1. #1
    melgr702's Avatar
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    App Erro 523

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    I have been using my phone normally all day.
    Suddenly it went white with little black lettering in the center that reads:
    App Error 523 Reset.
    I have clicked on this reset button several times,
    and the phone will reset and automatically go back to this screen.
    How can I fix this?
    Is the only way to fix it is to delete everything and reload it via the DM?

  2. #2
    Don LuiG's Avatar
    Don LuiG no está en línea Stack level 4
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    have you installed some kind of application or a theme recently if so what you need to do is connect the bb to your Computer and using desktop manager remove it and it should fix it.

    aslo I would recomend to backup all your settings using the Backup and restore option on there..

    if this doesn't work for you try to back up your settings first and install a new OS but i would try all other options first before doing this.

  3. #3
    melgr702's Avatar
    melgr702 no está en línea Stack level 3
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    Yeah, I downloaded a theme I found on here actually. I totally love the theme so I really hope that isn't what is causing the problem, though it probably is, because everything was fine until then.
    I downloaded it yesterday and it worked fine. Sometimes the screen would be white and lag a little but then this morning it just shut down.
    Ill try this.
    Thanks!

  4. #4
    Don LuiG's Avatar
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    Yeah sometimes that happens and reason I said that is because it has happened to me before
    Good luck maybe you can try emailing the person that made the theme to see if he has had any problems w the theme as well after you fix your phone ~via BB (wap.pinstack.com)~

  5. #5
    melgr702's Avatar
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    Ok, it's all fixed. I deleted that theme and everything works again.
    Thanks for your help!!

  6. #6
    Don LuiG's Avatar
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    Quote Originally Posted by melgr702 View Post
    Ok, it's all fixed. I deleted that theme and everything works again.
    Thanks for your help!!
    Your welcome glad you got it working

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