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keypad frozen on 8120 pearl Hey guys i just got the 8120 pearl and I ... General Blackberry forum

  1. #1
    pist's Avatar
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    8120 keypad frozen

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    keypad frozen on 8120 pearl
    Hey guys i just got the 8120 pearl and I just want to unlock my keypad .it just the keypad frozen and I cannot enter pin code Can some help me with this. .


    blackberry 8120 keypad has frozen it has lock sing and pin code window but no way to enter the pin code because keypad is locked no numbers no letters can add to it.Please can you offer some help i am stack No key is workin

  2. #2
    RogerG's Avatar
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    Have you tried pulling out the battery, waiting a minute or so and putting it back in?

    Give that a try and let us know if it helps.

  3. #3
    pist's Avatar
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    no didnt help .Also i wipe and reinstall software and still frozen .it comes to Welcome note and nothing moves keypad is locked frozen

  4. #4
    RogerG's Avatar
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    How long have you had your device? Is it still under warranty or do you have insurance on it?

    Did you spill something on it that maybe fried the keypad?

    If you are not under warranty or don't have insurance, you might be able to replace the keypad and get it back working that way. You can get parts for your device here: www.cnn.cn

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