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I have just got a new blackberry for my wife but I got it on ... General Blackberry forum

  1. #1
    tim2223's Avatar
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    2 x BB pearls on 1 account

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    I have just got a new blackberry for my wife but I got it on my account with Vodafone UK it has its own number and own email address (separate to mine) but is linked into my account as I pay for it.

    My problem is that I cannot log into BIS to set up email filters etc whenever we put in the pin and IMEI it says this service is not available via HTML, I could log into my own and change device and set them up but I then would lose my own stuff !

    Can you have 2 BB's running on one account ?

    Thanks.

  2. #2
    GaryF's Avatar
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    tim,

    1st disclaimer is that I am in USA not UK...now to my knowledge no carrier allows multiple devices to access the same DATA / BIS account, if thats what you mean....if you mean one "account" with multiple phone lines and multiple data plans then you should be fine (?) BOTH devices however will have a UNIQUE BIS log in, not a shared one.

    The problem logging in you describe is normally indicated by a BIS account that was initally set up using the set up icon on the device. In order to access this account via your desktop, you need to go back in and change these settings. There is a link to a nice wlk thru on this in my blog to correct this. Read it over and see if it applies.

    Post back and let us know if this helps!
    BlackBerry® Certified Support Specialist
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  3. #3
    tim2223's Avatar
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    Thanks Gary it worked perfectly !!!!

    I owe you a cold one next time I am over :-)

  4. #4
    GaryF's Avatar
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    Deal!
    BlackBerry® Certified Support Specialist
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