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This applies to BlackBerry Desktop Manager 3.6 and later, BlackBerry Device Software 3.6 and later, ... Internet (BIS) & email forum

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    hayden's Avatar
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    How To: Enable wireless and wired message reconciliation

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    This applies to BlackBerry Desktop Manager 3.6 and later, BlackBerry Device Software 3.6 and later, BlackBerry Enterprise Server software version 3.6 and later, BlackBerry Internet Service 2.0.

    Wireless Message Reconciliation

    To enable wireless message reconciliation, you need to have a BlackBerry Enterprise Server account or a BlackBerry Internet Service account.

    BlackBerry Enterprise Server
    To reconcile messages between the Inbox and Deleted Items folders on both the BlackBerry device and the email client, complete the following steps on the BlackBerry device:
    1. Verify that you have a BlackBerry Enterprise Server account.
    2. On the BlackBerry device Home screen, click Messages.
    3. Open Options and select Email Reconciliation.
    4. In the Delete On field, select Handheld, Mailbox & Handheld, or Prompt.
    5. In the Wireless Reconcile field, select On.
    6. In the On Conflicts field, select Handheld Wins or Mailbox Wins.
    7. Save your changes.
    BlackBerry Internet Service
    BlackBerry Internet Service 2.0 supports one-way synchronization from the BlackBerry device to the source messaging and collaboration server.

    Wired Message Reconciliation
    To enable wired message reconciliation, you need to have a BlackBerry Enterprise Server account or a BlackBerry Desktop Redirector account.

    BlackBerry Desktop Manager
    To reconcile messages between the Inbox, Deleted Items, and Personal folders on both the BlackBerry device and the email client, complete the following steps:
    1. In BlackBerry Desktop Manager, open Intellisync.
    2. Click Configure reconciliation.
    3. Select the Synchronize moves and deletes option.
    4. Select the Mailbox wins or Device wins option.
    5. In the Personal Folder drop-down list, select the appropriate personal folder, if you use one in your mailbox.
    6. Click OK, then click Synchronize now.

  2. #2
    Sebatical's Avatar
    Sebatical no está en línea Stack level 1
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    Re: How To: Enable wireless and wired message reconciliation

    Oddly enough, if I go into Email Reconciliation, there are no values in it to change. Any suggestions? I'm on BIS 1.8.

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