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If you have a message that wont delete no matter what you do try this. ... Internet (BIS) & email forum

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    cp6169's Avatar
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    How To: Delete messages that wont delete

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    If you have a message that wont delete no matter what you do try this.

    1. Plug BB into pc
    2. Open Desktop Manager
    3. Click Backup and Restore
    4. Click the Advanced Tab
    5. On the right hand side you will see Device Databases, find Browser Messages, Messages, MMS Messages, PIN Messages, Saved Email Messages and SMS Messages. Hold the control key on your keyboard and left click each one of these that you want to be cleared. The press clear and then press yes to continue.
    Last edited by cp6169; 09-25-2006 at 12:07 AM.

  2. #2
    naviwilliams's Avatar
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    Re: How To: Delete messages that wont delete

    ~via BB (wap.pinstack.com)~good info cp...

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    Re: How To: Delete messages that wont delete

    ~via BB (wap.pinstack.com)~execellent work

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    Re: How To: Delete messages that wont delete

    ~via BB (wap.pinstack.com)~ good to know, thanks CP

  5. #5
    cp6169's Avatar
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    Re: How To: Delete messages that wont delete

    Your very welcome all. I had 2 today that would not go away. On one of them when I clicked erase nothing happend, the other would give me a nullpointer exception.

    Ive used this procedure before to erase my device, but I figured I would try just to erase messages and it worked perfectly! To bad it erased all 3,000 messages total that I didnt realize were still in my BB!

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    Re: How To: Delete messages that wont delete

    3000 messages? OMG!

    ~via BB (wap.pinstack.com)~

  7. #7
    cp6169's Avatar
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    Re: How To: Delete messages that wont delete

    Those I found out were sent messages. I have my messages configured to hide sent messages, cuz I was tired of deleting them every day. Now my BB is running at top speed!

  8. #8
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    Re: How To: Delete messages that wont delete

    Any mac users out there that can give an equivalent solution to the phantom messages problem for "the rest of us"?

  9. #9
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    Re: How To: Delete messages that wont delete

    Cool! Thanks! Just a quick question. Any way to get emails that were stored in folders BACK into the folders?

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    Thumbs up Re: How To: Delete messages that wont delete

    Thanks cp6169!. It worked like a charm. I now have a clean messages folder.

  11. #11
    cp6169's Avatar
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    Re: How To: Delete messages that wont delete

    Your very welcome BBMangler. Is there anything else we can help you with. Dont let me forget to welcome you to the wonderful pinstack community!

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    Re: How To: Delete messages that wont delete

    I have mine configured to hide sent messages too. I'm afraid to look and see ho wmany I have "hiding" n the shadows!!!

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    Re: How To: Delete messages that wont delete

    Sweet...Only 14 Saved Messages and 13 SMS Messages...I'm GTG for now!!!

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    jkois's Avatar
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    cp6169 sounds like you helped out alot of people, but it didn't fix my problem. still have the number 2 and tilted handset icon with a plus sign just below the battery indicator. my messages folder and call log folder is completely empty. also should there be a red star on the handset icon for the call log app? i can't remember it being there all the time, thought it went away after viewing the call log folder. thanks for the help.

  15. #15
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