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Alright, so you see heres what happenes.. I set up my BB email a while ... Internet (BIS) & email forum

  1. #1
    coltonallen3's Avatar
    coltonallen3 no está en línea Stack level 1
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    Question BB e-mail error

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    Alright, so you see heres what happenes..

    I set up my BB email a while ago, but never used it.. now I want to start using it.. I think it would be a good idea.. but heres what happened..

    1) I went to the icon (myemailadress@rogers.blackberry.net)
    2)tried to send email, recieve email, and it didnt work..
    3)went to the email setting tab which came to a screen saying

    "Error!
    Your account has been suspended. Please contact the system administrator."

    Any ideas?

  2. #2
    kjbmax77's Avatar
    kjbmax77 no está en línea Stack level 3
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    Aug 2007
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    sounds like your BIS account may be in suspended status, have you had any interuption of service recently, that I find is one of the most common causes.
    To Fix BIS suspension usually requires carrier to access your BIS from the carrier admin tools and set to back to active sttatus.

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