5 things/tips you should know BEFORE a BlackBerry Outage

blackninja · #16 02-12-2008 -

Cool post. Don't bb functions that rely on your provider's tcp/apn still function too? Last time my phone was affected by an outage I was still able to use Opera Mini and Jivetalk (set to tcp) though my bis functions were down (such as bbm/browser/push).

vaughnq · #17 02-12-2008 -

Thanks for the info hayden. my GPRS has gone gprs since yesterday and the people at my provider are telling me that it is as a result of the outage in the states. Would that affect me in Jamaica[i doubt, but i must ask]. even so, hasnt it been rectified?

Simultaneously and funnily enough I installed webmessenger yesterday evening OTA and a bit after that my service went

Dragoneer · #18 02-12-2008 -

~via BB (wap.pinstack.com)~

Thanks for the tips, Hayden! My Curve is working perfectly fine.

Yesterday was a crazy day for the many of us who were affected.

Dragoneer · #19 02-12-2008 -

~via BB (wap.pinstack.com)~

Oh! By the way, Hayden... Off the topic... I like the new PinStack banner.

mrknow8all · #20 02-12-2008 -

It was a pretty crappy deal indeed. I still have a few contacts who work regionally for AT&T and they sent out a mass text about. Good info to know. I will def pass it along to them... btw Hayden, what theme is that pic of the icon page?

syclone1978 · #21 02-12-2008 -

Thanks for the info, however, I have a question: you state "it's a best-practice to press and hold power button, wait for device to shut down, then remove and replace battery"

However, I guess I haven't read that before so I never considered it unless it crashes. I reset my phone often by just pulling the battery while the Pearl is still on! Am I doing anything to damage my Pearl?

I notice I have to reset often to restore some data features even before the outage everyone is talking about.

I also use the "Soft Reset" program I downloaded, however, I have noticed it takes a lot longer to reboot if I use that program as if I just pull the battery.

Thanks for the assistance!!!!!!!!

Budwizer · #22 02-12-2008 -

Quote:

Originally Posted by mrknow8all

btw Hayden, what theme is that pic of the icon page?

Looks like the new Today theme available from mobile blackberry website. It's a great theme for those that like Today themes and it has the Zen icons on a slide out menu on the right. Very slick and professionally done.

**hayden** · #23 02-12-2008 -

Quote:

Originally Posted by syclone1978

Thanks for the info, however, I have a question: you state "it's a best-practice to press and hold power button, wait for device to shut down, then remove and replace battery"

However, I guess I haven't read that before so I never considered it unless it crashes. I reset my phone often by just pulling the battery while the Pearl is still on! Am I doing anything to damage my Pearl?

I notice I have to reset often to restore some data features even before the outage everyone is talking about.

I also use the "Soft Reset" program I downloaded, however, I have noticed it takes a lot longer to reboot if I use that program as if I just pull the battery.

Thanks for the assistance!!!!!!!!

Most likely this will not damage your device. However, it's better to power it down first before pulling the battery. That for SURE will not damage it.

Hope this helps...

coreysr · #24 02-12-2008 -

Well if anyone was having the same problem as I was, I called t mobile and they told me to delete my BB email address and set the same one up again! Lo and behold it worked! I should say I'm on BIS not a BES!!!~via BB (wap.pinstack.com)~

lldru32 · #25 02-12-2008 -

Great. Thanks!

The SPCS Guy · #26 02-12-2008 -

hEY! Great information here. I really appreaciate it. I didn't even know that a diagnostics test could be run. Wow!

JE

MelissaSue · #27 02-13-2008 -

~via BB (wap.pinstack.com)~
First, I have to ask, did this outage affect Alaska? Cause I haven't noticed anything.

And second I can't seem to find that moble network on my phone, I just have network. I opened it and it just shows my network. Am I over looking something?

And one more thing, do I need to take my phone to my cell phone company because CellOne went to AT&T. Do I need to change my network?

Thanks so very much for the help and information, its so very helpful!

macallik · #28 02-13-2008 -

Thanks for the info Hayden

o1sowise · #29 02-13-2008 -

Thanks again Hayden!

Step #1 is a great lesson!!!

I was sitting in a Music Center, while my son was getting his weekly Guitar Lesson, and I thought I did something wrong. If I knew how to run that diagnostic test then, I would have stopped trying to figure out what I did