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Cool post. Don't bb functions that rely on your provider's tcp/apn still function too? Last ... BB Best Practices forum

  1. #16
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

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    Cool post. Don't bb functions that rely on your provider's tcp/apn still function too? Last time my phone was affected by an outage I was still able to use Opera Mini and Jivetalk (set to tcp) though my bis functions were down (such as bbm/browser/push).

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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Thanks for the info hayden. my GPRS has gone gprs since yesterday and the people at my provider are telling me that it is as a result of the outage in the states. Would that affect me in Jamaica[i doubt, but i must ask]. even so, hasnt it been rectified?

    Simultaneously and funnily enough I installed webmessenger yesterday evening OTA and a bit after that my service went

  3. #18
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    ~via BB (wap.pinstack.com)~

    Thanks for the tips, Hayden! My Curve is working perfectly fine.

    Yesterday was a crazy day for the many of us who were affected.

  4. #19
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    ~via BB (wap.pinstack.com)~

    Oh! By the way, Hayden... Off the topic... I like the new PinStack banner.

  5. #20
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    It was a pretty crappy deal indeed. I still have a few contacts who work regionally for AT&T and they sent out a mass text about. Good info to know. I will def pass it along to them... btw Hayden, what theme is that pic of the icon page?

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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Thanks for the info, however, I have a question: you state "it's a best-practice to press and hold power button, wait for device to shut down, then remove and replace battery"

    However, I guess I haven't read that before so I never considered it unless it crashes. I reset my phone often by just pulling the battery while the Pearl is still on! Am I doing anything to damage my Pearl?

    I notice I have to reset often to restore some data features even before the outage everyone is talking about.

    I also use the "Soft Reset" program I downloaded, however, I have noticed it takes a lot longer to reboot if I use that program as if I just pull the battery.

    Thanks for the assistance!!!!!!!!

  7. #22
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Quote Originally Posted by mrknow8all View Post
    btw Hayden, what theme is that pic of the icon page?
    Looks like the new Today theme available from mobile blackberry website. It's a great theme for those that like Today themes and it has the Zen icons on a slide out menu on the right. Very slick and professionally done.

  8. #23
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Quote Originally Posted by syclone1978 View Post
    Thanks for the info, however, I have a question: you state "it's a best-practice to press and hold power button, wait for device to shut down, then remove and replace battery"

    However, I guess I haven't read that before so I never considered it unless it crashes. I reset my phone often by just pulling the battery while the Pearl is still on! Am I doing anything to damage my Pearl?

    I notice I have to reset often to restore some data features even before the outage everyone is talking about.

    I also use the "Soft Reset" program I downloaded, however, I have noticed it takes a lot longer to reboot if I use that program as if I just pull the battery.

    Thanks for the assistance!!!!!!!!
    Most likely this will not damage your device. However, it's better to power it down first before pulling the battery. That for SURE will not damage it.

    Hope this helps...

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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Well if anyone was having the same problem as I was, I called t mobile and they told me to delete my BB email address and set the same one up again! Lo and behold it worked! I should say I'm on BIS not a BES!!!~via BB (wap.pinstack.com)~

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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Great. Thanks!

  11. #26
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    hEY! Great information here. I really appreaciate it. I didn't even know that a diagnostics test could be run. Wow!

    JE

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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    ~via BB (wap.pinstack.com)~
    First, I have to ask, did this outage affect Alaska? Cause I haven't noticed anything.

    And second I can't seem to find that moble network on my phone, I just have network. I opened it and it just shows my network. Am I over looking something?

    And one more thing, do I need to take my phone to my cell phone company because CellOne went to AT&T. Do I need to change my network?

    Thanks so very much for the help and information, its so very helpful!

  13. #28
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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Thanks for the info Hayden

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    Re: 5 things/tips you should know BEFORE a BlackBerry Outage

    Thanks again Hayden!

    Step #1 is a great lesson!!!

    I was sitting in a Music Center, while my son was getting his weekly Guitar Lesson, and I thought I did something wrong. If I knew how to run that diagnostic test then, I would have stopped trying to figure out what I did

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