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Using blackberry Pearl 8100 and e-mail with Microsoft Outlook. If I delete e-mails in outlook, ... Desktop & Syncing forum

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    dk18947's Avatar
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    wireless reconciliation not deleting e-mails

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    Using blackberry Pearl 8100 and e-mail with Microsoft Outlook. If I delete e-mails in outlook, they do not delete on my BB. (If I delete on my BB, they do properly delete in Outlook, so it appears that wireless reconciliation is working one direction, but not the other. Just got the phone 2 days ago, so I probably set something up wrong, but cannot figure it out. I'm about 3 hours into phone calls and being on hold with T-mobile and RIM with no luck yet.

    Thanks in advance. Dave

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    Rcbjr's Avatar
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    Re: wireless reconciliation not deleting e-mails

    dk18947,

    Are you on a BES or did you set up your email connection using the BIS. If the latter, this is just the way it works with a IMAP connection using BIS. If on a BES, then contact your BB Admin.

    Hope the helps
    Rcbjr.
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