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So grateful if anyone could help. Went to back-up my contacts through sync manager, as ... Desktop & Syncing forum

  1. #1
    mrmat's Avatar
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    Recovering deleted contacts after bad sync (wrong way!)

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    So grateful if anyone could help. Went to back-up my contacts through sync manager, as I do every couple of months, but somehow the 'advanced preferences' were switched around, so that it was 'overwrite device' rather than 'two-way sync'. End result - it deleted about 200 new contacts I had in the blackberry. Any ideas how I can recover those? I have tried the Blackbberry support website but no luck. Very important contacts... please help!!
    Thanks

  2. #2
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    Re: Recovering deleted contacts after bad sync (wrong way!)

    Are you using BES?

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    DCookSta's Avatar
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    Re: Recovering deleted contacts after bad sync (wrong way!)

    If you backup every couple of months, just restore from one of your backups.

    ~via BB (wap.pinstack.com)~

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    Re: Recovering deleted contacts after bad sync (wrong way!)

    Wait, it synced the old and threw out the new ones? So it did a sync and not a backup. That's different. I'm afraid they may be gone if you don't have a current backup of the phone.

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  5. #5
    mrmat's Avatar
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    Re: Recovering deleted contacts after bad sync (wrong way!)

    thanks so much for the replies... sounds like its gone right?
    i've searched around and found software to search for previous versions of the address book in my computer - but not for the blackberry. Is there anything that will do that? what about the option in sync manager to reset all devices to first sync state, does that do anything? how can there be no kind of "undo" button!!
    as for BES, kieranwest, Im not sure if that is what I use... I've just googled it and cant really tell. Would be grateful if you could give me an idea of how i could find that out and use it in my quest!
    thanks again

  6. #6
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    Re: Recovering deleted contacts after bad sync (wrong way!)

    by the way, I'm using a mac and the pocketmac sync manager... and the problem is that my last backup, stupidly, was about 200 contacts ago.

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    Re: Recovering deleted contacts after bad sync (wrong way!)

    By BES I mean using BlackBerry Enterprise Server. By the look of things you are simply using a sync tool and not using a BES. Do you have any backups of the whole blackberry? I have in the past merged serveral backups into a complete address book.

  8. #8
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    Re: Recovering deleted contacts after bad sync (wrong way!)

    ~via BB (wap.pinstack.com)~

    ~via BB (wap.pinstack.com)~wow interesting
    Last edited by jamesimf; 10-20-2007 at 04:19 PM. Reason: Automerged.

  9. #9
    lat_05_69's Avatar
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    how do you do a two-way?
    Whats The Matter???
    Can't You See I'm WORKING Here!!!

  10. #10
    ssnxp's Avatar
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    In DM, go into Sync, and then Sync options/set-up. You can set individual preferences (one way or two way) for memo, tasks, calendar, and address book.

  11. #11
    lat_05_69's Avatar
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    please pin me i dont really look at the posts on the computer just on my phone.
    i wiped my phone and i wanted to restore my contacts. when i hit the button it DELETED my contacts on OUTLOOK and didnt put them on my BB 8130 pearl
    Whats The Matter???
    Can't You See I'm WORKING Here!!!

  12. #12
    lat_05_69's Avatar
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    thanks man thats really going to help me out
    Whats The Matter???
    Can't You See I'm WORKING Here!!!

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