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Just trying again to find out if i can fix the Intelli Sync failure ,, ... Desktop & Syncing forum

  1. #1
    Archangel1066's Avatar
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    Question inteli sync failure 8100

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    Just trying again to find out if i can fix the Intelli Sync failure ,, on my 8100 pearl ..

    it gets about a third through then it just crashes and says application not recoignised ???? any thoughts pls

  2. #2
    RedNightHawk's Avatar
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    Does the Synch log give you any more info?

  3. #3
    Archangel1066's Avatar
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    synch log report ,

    the below is a page dump of the log report ??

    does this help sort out what is wrong ?

    On 13/11/2008 4:14 PM
    Synchronize Device Address Book with Microsoft Outlook Contacts
    First System: Device
    Second System: Microsoft Outlook
    Second System File Name: Address Book
    Conflict Resolution: Notify
    Input From First System:

    Total Inputs From First System: 1
    Field mapping used for translation:
    Device Microsoft Outlook
    First Name ---------------------- First Name
    Middle Name --------------------- Middle Name
    Last Name ----------------------- Last Name
    Title --------------------------- Job Title
    Company Name -------------------- Company Name
    Work Phone ---------------------- Business Telephone Number
    Work Phone 2 -------------------- Business Telephone Number 2
    Home Phone ---------------------- Home Telephone Number
    Home Phone 2 -------------------- Home Telephone Number 2
    Other Phone --------------------- Other Telephone Number
    Fax ----------------------------- Business Fax Number
    Mobile Phone -------------------- Mobile Telephone Number
    PIN ----------------------------- User Defined String 1
    Pager --------------------------- Pager Number
    Internet Address1 --------------- Email1 Address
    Internet Address2 --------------- Email2 Address
    Internet Address3 --------------- Email3 Address
    Address1 ------------------------ Business Address Street 1
    Address2 ------------------------ Business Address Street 2
    City ---------------------------- Business Address City
    State/Prov ---------------------- Business Address State
    Zip/Postal Code ----------------- Business Address Postal Code
    Country ------------------------- Business Address Country
    Home Address1 ------------------- Home Address Street 1
    Home Address2 ------------------- Home Address Street 2
    Home City ----------------------- Home Address City
    Home State/Prov ----------------- Home Address State
    Home Zip/Postal Code ------------ Home Address Postal Code
    Home Country -------------------- Home Address Country
    Notes --------------------------- Body
    Interactive Handheld ------------ User Defined String 2
    1-way Pager --------------------- User Defined String 3
    Salutation ---------------------- Title
    Web Address --------------------- Web Page
    Direct Connect ------------------ Radio Telephone Number
    Categories ---------------------- Categories
    Picture ------------------------- Contact Photo
    Birthday ------------------------ Birthday
    Anniversary --------------------- Anniversary
    Unable to read application data record.
    Translation Canceled!

  4. #4
    RedNightHawk's Avatar
    RedNightHawk no está en línea Stack level 3
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    Looking over some of your other posts it looks like you started having this problem when you upgraded OS, correct?

    Did all your data get put back on the device? Are all your contacts showing properly on the BB?

    If so, if you disable address book sync (go to desktop manager, Synchronize, click on the word Synchronization under Configuration on the left hand side (not the Synchronize button), then hit the Synchronization button, and disable Address book, and click okay), but keep calendar, memo and tasks enabled, does it get through a successful synch?

    If all your contacts aren't on your BB, let me know.

  5. #5
    Archangel1066's Avatar
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    yes it all worked , fine onec i diabled the address book part of the sync ,,,,, ?? what doea all that mean ????

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