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This applies to the followin BlackBerry devices with Bluetooth® wireless technology BlackBerry Desktop Manager 4.1 ... Desktop & Syncing forum

  1. #1
    hayden's Avatar
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    How To: Set up Bluetooth PC connectivity

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    This applies to the followin
    • BlackBerry devices with Bluetooth® wireless technology
    • BlackBerry Desktop Manager 4.1 and later
    • BlackBerry Device Software 4.1 and later
    • BlackBerry Enterprise Server software version 4.0 Service Pack 3 and later
    • Microsoft Windows XP Service Pack 2 (SP2) and later

    BlackBerry devices can use Bluetooth wireless technology to connect to BlackBerry Desktop Manager using the Bluetooth link. When connected, all data is routed through the Bluetooth port, bypassing the wireless connection.
    To set up Bluetooth wireless technology connectivity, you must complete the following steps:
    1. Verify that you meet the system requirements to set up Bluetooth wireless technology connectivity.
    2. Verify that you are running the Bluetooth software that comes with Windows XP SP2.
    3. Set Bluetooth wireless technology to Discoverable mode on your BlackBerry device.
    4. Pair your BlackBerry device with your computer.
    5. On your BlackBerry device, enable the Trusted option for your computer.
    6. Configure Bluetooth wireless technology on your computer.

    Step 1 - System Requirements

    To set up Bluetooth wireless technology connectivity, you must meet the following system requirements:
    • Your computer must be running Windows XP SP2.
    • Your computer must be running the Bluetooth software that comes with Windows XP SP2 (see Step 2).
    • Your computer must be running BlackBerry Desktop Manager 4.1 or later.
    • Your BlackBerry device must be running BlackBerry Device Software 4.1 or later.
    • If you have an account on a BlackBerry Enterprise Server, it must be running BlackBerry Enterprise Server software version 4.0 Service Pack 3 or later and the following IT policies must be set to FALSE:
      • Disable Desktop Connectivity
      • Disable Wireless Bypass
      Note: The two policies are located in the Bluetooth Policy Group. The default setting for these policies is TRUE.
    • If your computer does not support Bluetooth wireless technology, a supported Bluetooth Dongle can be used (DLink is not supported). For a complete list of supported Bluetooth transceivers, see article 841803 on the Microsoft Support Knowledge Base.
    • On the BlackBerry device, the Bluetooth Options screen must display Desktop Connectivity and Wireless Bypass in the Services list.
    • Your Bluetooth device must be paired with your computer.

    Step 2 - Verify That You Are Running Bluetooth Software That Uses Windows

    Windows XP SP2 comes with a generic Bluetooth device manager. Verify that you are running this application and not third-party Bluetooth software.
    1. In the system tray, double-click the Bluetooth icon.If the Bluetooth icon does not appear in the system tray, open the Control Panel and double-click Bluetooth Devices.
    2. If the Bluetooth Device window appears, then you are running the Microsoft Bluetooth software. Therefore, you meet the system requirements to set up Bluetooth wireless technology connectivity.If the My Bluetooth Places window appears, then you are running third-party Bluetooth software (for example, WIDCOMM). To meet the system requirements, uninstall this software.


      To uninstall third-party Bluetooth software
      1. In Control Panel, double-click Add/Remove Programs.
      2. Select the third-party Bluetooth software, then click Remove.
      3. Follow the on-screen instructions.
      4. Restart your computer.
    3. Once the Microsoft Bluetooth software is installed, display the Bluetooth icon in the system tray.
      1. In Control Panel, double-click Bluetooth Devices.
      2. In the Bluetooth Device window, click the Options tab.
      3. Select the Show the Bluetooth icon in the notification area check box.
      4. Click Apply, then click OK.

    Task 3 - Set Your BlackBerry Device to Discoverable Mode

    Complete the following steps:
    1. On the BlackBerry device Home screen, click Options and select Bluetooth.
    2. Click the trackwheel and select Options.
    3. In the Discoverable field, click the Space key until the field displays Yes.
    4. Save your changes.

    Task 4 - Pair Your BlackBerry Device with Your Computer

    Complete the following steps on your computer:
    1. In Control Panel, double-click Bluetooth Devices.
    2. Click Add.
    3. Select the My device is set up and ready to be found check box and click Next. The Bluetooth software searches for any Bluetooth devices in the area that are discoverable.
    4. When your BlackBerry device is found, select it and click Next.Note: If your BlackBerry device cannot be found, verify that you meet all the system requirements to set up Bluetooth wireless technology connectivity.
    5. Select the Let me choose my own passkey option.
    6. Type a passkey in the field provided and click Next.A message appears on your BlackBerry device prompting you to Enter passkey for <computer name>.
    7. On your BlackBerry device, type the same passkey as in step 6, then click the trackwheel.
    8. On your computer, when the Completing the Add Bluetooth Device Wizard screen appears, click Finish.

    Task 5 - Enable the Trusted Option for Your Computer

    By enabling the Trusted option, you will not receive a connection authorization message each time your BlackBerry device connects with your computer.
    1. On the BlackBerry device Home screen, click Options and select Bluetooth.
    2. Select your computer from the list of paired BlackBerry devices, then click Device Properties.
    3. In the Trusted field, click the Space key until the field displays Yes.
    4. Click the trackwheel, then click Save.

    Task 6 - Configure Bluetooth Wireless Technology on Your Computer

    Complete the following steps:
    1. Right-click the BlackBerry Device Manager icon in the system tray and select Properties.
    2. Select the Enable Bluetooth Support check box.Note: If the Enable Bluetooth Support check box, or the Configure Bluetooth button are not enabled, see the Troubleshooting section below.
    3. Click Configure Bluetooth.
    4. Click Add.The Add Bluetooth Device dialog box appears, displaying instructions on how to verify that your BlackBerry device is properly set up.
    5. Click OK in the dialog box.The Add Bluetooth Device window appears with an animated flashlight indicating that the application is searching for your BlackBerry device. When your paired BlackBerry device is found, it appears as an icon in the dialog box.
      Note: If your BlackBerry device is not found, an unable to locate message appears. To repeat the search, click Search Again. If your BlackBerry device cannot be found, see the Troubleshooting section below.
    6. Select the BlackBerry device icon and click OK.The new BlackBerry device icon appears in the Bluetooth Configuration window.
    7. Click OK in the Bluetooth Configuration window.The BlackBerry Device Manager Properties window is displayed.
    8. After a few seconds, an entry titled Bluetooth - <Your PIN> is added to the Connection Settings list, in a Connected state.
    9. In BlackBerry Desktop Manager, in the Options menu, select Connection Settings.
    10. In the Connection drop-down list, select Bluetooth-PIN: <Your PIN>.
    11. Select the Automatically switch from Bluetooth to USB when USB is connected check box and click OK.The BlackBerry Desktop Manager status changes to Connected.

    Troubleshooting

    If the Enable Bluetooth Support check box and Configure Bluetooth button are not selected on the BlackBerry Device Manager Properties window, your computer may not be using native Windows XP SP2 Bluetooth radio drivers. Verify that you are running the Bluetooth device manager that came with Windows XP SP2 (see instructions above).
    If your BlackBerry device cannot be found on the Add Bluetooth Device window, your BlackBerry Enterprise Server may not have the proper IT policies enabled. Contact your system administrator to verify that the following IT policies are set to FALSE:
    • Disable Desktop Connectivity
    • Disable Wireless Bypass
    Note: These IT policies are only available in BlackBerry Enterprise Server 4.0 Service Pack 3 and later.

  2. #2
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    Re: How To: Set up Bluetooth PC connectivity

    Thanks hydn, Great information
    Rcbjr.
    You Ask, We Will Answer
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    Links to Usefull KB Articles

  3. #3
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    Re: How To: Set up Bluetooth PC connectivity

    Thanks! Worked like a charm!

  4. #4
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    Re: How To: Set up Bluetooth PC connectivity

    Hello Heyden,
    This is wonderful. I tried and it works.
    It would much appreciated if you can post similar stuff for Pearl-GPS (dell GPS receiver) connectivity using Blue tooth. It will be great. Issues are connectivity and Java lang errors.

    Thanks in advance,
    Srini.

  5. #5
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    Re: How To: Set up Bluetooth PC connectivity

    Hi Heyden,

    Thanks

  6. #6
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    Re: How To: Set up Bluetooth PC connectivity

    Hi Heyden,

    Thanks for the walkthrough. I can find my BB but i do not get the option for the service. Is says my phone does not have the activ sync service so i am undable to sync. Any ideas?

    I have an IBM t60 with a BB 8703e. No BES

  7. #7
    Flyer's Avatar
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    Re: How To: Set up Bluetooth PC connectivity

    After a little while of not using BT through DTM I defaulted to the knowledge that my MS XP wants to own everything. Dumped the OEM BT software, let XP control the dongle setup the BT protocols and it does everything except Media Manager. I wonder if RIM will put a firmware fix for this or is it up to Roxio?

  8. #8
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    Question Problem with directory in BMW X5

    I'm connecting just fine, but I can't figure out how to get the numbers I want into the directory. The number that seem to show in the BMW are those I call or that call me that have caller ID. Help!

  9. #9
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    Re: How To: Set up Bluetooth PC connectivity

    Looked at the recomendations and worked fine. Now my problem is that I can not enable bluetooth support on my device manager as it is greyed out.

    Any support would be greatly appreciated.

    PS I am running VISTA

  10. #10
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    Re: How To: Set up Bluetooth PC connectivity

    Thanks for the guide. Now I see why I wasn't able to connect to my computer using bluetooth.

  11. #11
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    Re: How To: Set up Bluetooth PC connectivity

    Hey guys does this work also for the 8100g Pearl

  12. #12
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    Re: How To: Set up Bluetooth PC connectivity

    So, does that means that I can't use a third-party Bluetooth software (for example, WIDCOMM) to transfer files through bluetooth? Because when it connect to my computer, it doesn't shows the option to transfer file, but the options to connect the Bluetooth headset and PIM shows...

  13. #13
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    Re: How To: Set up Bluetooth PC connectivity

    hi guys...i have done as instructed above...but alas no luck ...it briefly says connected and then drops off...even if I use my USB it starts to sync by when it gets about 20% through it says internal error and stops...i am really frustrated at this stage as this is my first BB and my Nokia was so simple to get going...any advice/help? PLEASE!!!

  14. #14
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    Re: How To: Set up Bluetooth PC connectivity

    OMG, thanks so much! I was trying to figure out how to sync without using the silly USB cord when I have both Bluetooth and WiFi!

    Now too bad Desktop manager doesn't support WiFi too!

    Patrick

  15. #15
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    Re: How To: Set up Bluetooth PC connectivity

    so do you guys have any idea why my curve wont connect to any of my bluetooth devices.

    apple powerbook G4 12"
    sony ericsson k800i

    been trying to connect them and no chance.

    all units are discoverable and have paired i just cant get to send file between them, photos etc.

    any ideas.

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