[GiorgosH]

No luck again

[GaryF]

Originally Posted by GiorgosH

No luck again

Sorry, not sure I understand.... did you try the instructions for a clean un-install?

[GiorgosH]

Yes I did, and reinstalled again, but still cannot backup, despite DM is running ok.. My only problem is that I get errors while I backup my Bold and cannot complete it

[mparame]

Hi,


I have followed the above steeps to upgrade my device OS from 4.2 to 4.5, but there is no improvement. I have deleted the vendor.xml file and un-install the dekstop manager yet, I was not able to perform any update on my device.

My current OS on my device 4.2.1 .66 ( Platform 2.3.0.59)
Desktop Manager 4.5.

Already perform full clean uninstall process, but I still unable to.

Any idea on how to overcome this??
My provider is Maxis ( Asia )

[Rcbjr]

Originally Posted by mparame

Hi,


I have followed the above steeps to upgrade my device OS from 4.2 to 4.5, but there is no improvement. I have deleted the vendor.xml file and un-install the dekstop manager yet, I was not able to perform any update on my device.

My current OS on my device 4.2.1 .66 ( Platform 2.3.0.59)
Desktop Manager 4.5.

Already perform full clean uninstall process, but I still unable to.

Any idea on how to overcome this??
My provider is Maxis ( Asia )

What device software package are you attempting to install?

Rcbjr

[ealvnv]

the easyest way i have found to make a clean uninstall of DM is using a program called REVO UNINSTALLER this one will do all of the steps suggested on the first post