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Problem You receive one of the following errors on your BlackBerry device while using Application ... BB Error Codes forum

  1. #1
    hayden's Avatar
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    Guide to: Device Error 505 or Device Error 507



    Problem

    You receive one of the following errors on your BlackBerry device while using Application Loader to install device software:


    Device Error 505
    Device Error 507


    Both errors indicate that no applications are loaded on the BlackBerry device.

    Cause 1

    During the Application Loader process, the existing applications on the BlackBerry device were erased, but Application Loader failed to load the new applications.

    Resolution

    Complete the following steps:
    1. Verify that device software is installed on your computer.
    2. If your BlackBerry device is connected to a laptop in a docking station, disconnect the laptop from the docking station and connect the device directly to the laptop.
    3. If a third-party program (e.g. virus scanner) is using the same COM port as BlackBerry Desktop Manager, close the third-party application to free the COM port.
    4. If you are using a USB adapter to connect your BlackBerry device to a serial port on your computer, temporarily connect your device to a computer with a USB port.
    5. In Desktop Manager, double-click Application Loader.
    6. Use Application Loader to install the device software.

    Cause 2

    You erased all the data and applications on your BlackBerry device by typing an incorrect password ten times in Application Loader.

    Resolution

    Complete the following steps:
    1. In Desktop Manager, double-click Application Loader.
    2. Use Application Loader to install the device software.

  2. #2
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    Re: Guide to: Device Error 505 or Device Error 507

    Thank you. It was the docking station that caused my 507.

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    Re: Guide to: Device Error 505 or Device Error 507

    Brilliant info! I just came across this problem...

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    Re: Guide to: Device Error 505 or Device Error 507

    i have error 507 and it wont connect via usb

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    Re: Guide to: Device Error 505 or Device Error 507

    please send me the software to repair this error; thank you in advance

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    Re: Guide to: Device Error 505 or Device Error 507

    Quote Originally Posted by tosor
    please send me the software to repair this error; thank you in advance
    Welcome to the Stacks Tosor. Do you have the Desktop Manager loaded on your PC? Who is your carrier?

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    Re: Guide to: Device Error 505 or Device Error 507

    i have BLACKBERRY 8700C I HAVE THE CODE 507 WHAT I MUST DO TO REPAIR IT

  8. #8
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    Re: Guide to: Device Error 505 or Device Error 507

    I am getting a 507 error and have ready this thread but still have no luck. The 8100 doesnt boot, it just goes to a screen with a box with circle, square and triangle in it and "507" below it. I can't do anything with the desktop manager as it wont connect via USB. (at that error screen it wont detect it)

    Any help is incredibly appreciated.

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    Re: Guide to: Device Error 505 or Device Error 507

    Hallo Guys,

    I also have the same problem. 1. Where do I get the device software? 2. How can I check whether is it installed or not? I am using the 8700g version of the Blackberry. Thank you in advance.

    KR,
    Gbolade

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    Quote Originally Posted by Gbolade
    Hallo Guys,

    I also have the same problem. 1. Where do I get the device software? 2. How can I check whether is it installed or not? I am using the 8700g version of the Blackberry. Thank you in advance.

    KR,
    Gbolade
    To find the OS software check this link, http://blackberryforums.pinstack.com/3311-blackberry_os_software_links_carrier.html

    And use the procedure given in this thread to install it, http://blackberryforums.pinstack.com/5178-how_reinstall_os_when_computer_wont.html.

    Hope this helps.
    Rcbjr

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    Re: Guide to: Device Error 505 or Device Error 507

    Cause 2

    You erased all the data and applications on your BlackBerry device by typing an incorrect password ten times in Application Loader.

    Resolution

    Complete the following steps:
    1. In Desktop Manager, double-click Application Loader.
    2. Use Application Loader to install the device software.




    now do i do this from my computer. i found this phone so how to i install everything , where can i get the apps loader etc.

  12. #12
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    Re: Guide to: Device Error 505 or Device Error 507

    your advise saved me so thank you

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    Re: Guide to: Device Error 505 or Device Error 507

    i have tried everything to clear the 507 I bought this 7750 on ebay and tried to connect it to my desktop and it deleted everything and went to 507 I have tried everything in this forum to try to get it to load and now I cant i switched from the cradle to a direct usb line to see if that was it. I have a 507 and my desktop doesnt recognise the usb devise.

    ANY HELP PLEASE????

    Terry
    num1stewartfan@aol.com

  14. #14
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    Device Error 507

    My 8300 is still not recognized and its plug in directly to the USB port. Error 507 is a pain; it appeared during a reinstall procedure. Trying taking out the battery. please help

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    Re: Guide to: Device Error 505 or Device Error 507

    Try the process in this thread, How To: ReInstall OS When Computer Won't recognize The Device Is Connected. Be sure to follow this process very carefully.

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

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