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When replacing a BB due to a hardware issue, is there anyway to restore the ... Handheld Guides forum

  1. #1
    kmr53's Avatar
    kmr53 no está en línea Stack level 1
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    Restore device settings using Enterprise Server 4.0

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    When replacing a BB due to a hardware issue, is there anyway to restore the user's personal settings (fonts, profiles, etc.) to the replacement blackberry using the Enterprise server? I always delete the user on the server because his replacement device has a new PIN and ESN. Thank you.

  2. #2
    hayden's Avatar
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    The best method I've found is to backup the old device by saving the backup file to the desktop. Then plugin the new device and restore using that file. All fonts, profiles data etc will be uploaded to the new device.

  3. #3
    rsnewnam's Avatar
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    Re: Restore device settings using Enterprise Server 4.0

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