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The USB unknown - ythis is my problem.... HELP... Handheld Guides forum

  1. #1006
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    The USB unknown - ythis is my problem.... HELP

  2. #1007
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    What hare you done so far? Did you try more than 4 times? Have you tried what GaryF suggested a couple of posts up?

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  3. #1008
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    Hi Gary
    Ur method worked!! Sort of. USB: UNKNOWN flashed just for a second and disappeared and changed to COM12 in the drop down menu. So I tried again and as soon as USB: UNKNOWN flashed I clicked Next. It said "Connecting..." for about a minute and then said No Device Found..

  4. #1009
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    Quote Originally Posted by N8DBB View Post
    Problem: When trying to re-install an operating system that constantly intializes, Desktop Manager will not recognize the device.

    Solution: The following walkthough!

    Thank you to Pentace for this excellent walkthough:

    FYI this will work for any handheld that constantly initializes.. aka the hourglass of doom.

    1. Install the desktop software.
    2. Install the handheld software. (If it is a non Vendor software.. exp. T-Mobile. search and delete the "vendor.xml" file.)
    3. Pull the battery out of your device.
    4. With the battery out connect the device to the computer.
    5. Go to Options and select "connection settings"
    6. Select USB PIN this may take a few moments since there is no battery in the device. you might even have to select detect device in some rare cases.
    7. Select the application loader icon.
    8. Select all software you want installed.
    9. Proceed to the end portion untill you see the "Finish" button.
    10. Very IMPORTANT. do not hit the finish button, instead select the ADVANCED button.
    11. Make sure both boxes are checked.
    12. Proceed until it asks you if you want to automatically back up and restore. Select DO NOT AUTOMATICALLY BACK UP MY HANDHELD.
    13. Once the process starts. take care not to bump out the cord and re-insert the battery. Again on some rare occasions you might have to wait until it finishes saying connect to insert the battery.

    THIS MAY FAIL THE FIRST OR SECOND TIME DONT WORRY JUST KEEP TRYING.

    If you do not get it by the 3rd time.. download the Blackberry java developers kit and install it. once installed find the javaloader.exe file and move it into the c:\ directory

    Once it is under the c:\, go to start then run and type. cmd.exe

    After the command prompt apears type in "c:\javaloader -usb wipe" to wipe the handheld


    *The reason I have highlighted Step 13 is that this is very important to do BEFORE the DM tries to re-start your device because it WILL NOT re-intialize your device IF THE BATTERY IS NOT IN YOUR DEVICE.

    I tried many many times and pulling out and inserting the battery, only twice it recognised the USB PIN, but when I arrive at the point 11 only the first box is checked and it doesn't give me the possibility of choice! I finish and the error remains! What else could I try?

  5. #1010
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    And where could I find this java developer kit for BB? I'm in Italy using Vodafone.

  6. #1011
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    Ok, it doesn't matter! I kept trying and finally it worked! Thank you so much guys! I was going crasy, but now everything works! Thank you again, good job. C ya!

  7. #1012
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    Um, I still need help, please!!

  8. #1013
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    Quote Originally Posted by Marissa_C View Post
    Um, I still need help, please!!
    It really sounds like you are having a USB problem. Either PC, (able or maybe with the BB. If the procedure given doesn't work after several tries, then start trouble shooting elsewhere.

    Rcbjr
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    Quote Originally Posted by Marissa_C View Post
    Um, I still need help, please!!
    Make sure your battery has a full charge. Use the wall charger. Also when you use the wall charger does your bb stay connected?

  10. #1015
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    The reason I asked iis because we want to rule out the possibility of it being a bad usb port on the bb~via BB (wap.pinstack.com)~

  11. #1016
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    OK this thread got too long and has been continued here. This thread will be closed but it is linked for reference in the new thread.
    Twitter? My Apps List

    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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