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I have followed all of your steps but I am stuck at #6 where it ... Handheld Guides forum

  1. #31
    jwngreen's Avatar
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    desktop manager won't recognize

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    I have followed all of your steps but I am stuck at #6 where it keeps telling me that the device is not found. My computer recognizes that the Blackberry is connected but DM does not. I have the latest DM and BB software installed. Any suggestions?

    Thanks.

    I also installed the JL_Cmder program but it could not find the device when I attempted to wipe it.

  2. #32
    cherrichiodo's Avatar
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    have you tried running the app loader without trying to 'find' the device? i have never tried reinstalling the way N8 says. I wiped my device using the JL_Cmder and then launched the app loader from DM.

    someone with more experience will come along shortly.*bump*

  3. #33
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    how can i know carrier i am
    i have blackberry7100v and i have the error 507 . id do the steps and wipe my handheld and i want to istall a new os
    pleas any body help me........

  4. #34
    cherrichiodo's Avatar
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    your carrier would be who you pay your bill to?

    once you have wiped the handheld, download the new OS (from your carriers website) or here: http://blackberryforums.pinstack.com...s_carrier.html to your PC, install it on your pc and then run the app loader on desktop manager.

  5. #35
    Rcbjr's Avatar
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    emad_maarouf, Welcome to PinStack.

    I think Cherriciodo, explained it. Let us know how this works out or if you need anymore help.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  6. #36
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    Help! I can not find the device software for my Nextel piece of S**t 7100i that I just had replaced. I keep getting the JVM error 102 message, it's thanksgiving weekend and I leave for a business trip on Sunday. I do not have a home phone and I'm seriously lacking in my communication abilities at the moment! I'm about to jump out my window! I'm a sale person and would greatly appreciate any assistance someone who is more technically savvy can provide. I can be reached at pkslope26@aol.com. PLEASE HELP ME!

  7. #37
    N8DBB's Avatar
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    Quote Originally Posted by keito718
    Help! I can not find the device software for my Nextel piece of S**t 7100i that I just had replaced.
    https://www.blackberry.com/Downloads...B9D5EE16489088

    BOOYAH!

  8. #38
    Rcbjr's Avatar
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    keito718, Welcome to PinStack.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  9. #39
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    Thumbs up Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    Thank you for this you saved my life!!!!!!1http://www.dnmc.us

  10. #40
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    Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    eddtigger, Welcome to PinStack.

    Glad we could help. Let us know if there is anything else we can do to help with your BB.

    Rcbjr
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    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  11. #41
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    Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    Could you help please? I can't download OS from T-Mobile my computer does not allow me to do so since it does not have an authentic signature I dont know how to fix that.

  12. #42
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    Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    Romina, Welcome to PinStack.

    Are you saying it won't let you download the file to your PC or that you can't execute the downloaded exe file? What Device are you using?

    It will really help us help you if you take the time to fill in your PinStack Profile with the information concerning your device. Model, OS and Platform (Found on Options/About), BES Status, Location, and Carrier. Depending on the question, each of these may have an impact on how we respond.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  13. #43
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    Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    Hi, Another Noob with the same problem. I have tried following all the instuctions through this thread but cant get the PC or DM to see my device. Any ideas?

  14. #44
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    Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    help wanted with my pearl keeep saying error 523

  15. #45
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    Re: How To: ReInstall OS When Computer Won't Recognize The Device Is Connected

    Kercus. Give us a little bit. Most of us aren't even up and at a computer yet.
    ~via BB (wap.pinstack.com)~

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