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How to clear all personal data from my BlackBerry. If you need to remove all ... Handheld Guides forum

  1. #1
    hayden's Avatar
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    Post How to: Wipe Blackberry data

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    How to clear all personal data from my BlackBerry.

    If you need to remove all personal data (e.g., messages, address book entries, notes) from your BlackBerry device, you should first create a backup of your data. For instructions, see the Knowledge Base document How do I back up and restore Blackberry data?

    Before cradling your device, do the following to prevent it from synchronizing after you clear it, which would reload all your personal data:

    1. Open the BlackBerry Desktop Manager, double-click Intellisync, and then click Auto start... .

    2. Make sure the only option checked is Update handheld's date and time.

    3. Click OK, then click Close.

    After completing the steps below, if you want to synchronize your BlackBerry again, make sure to reselect the auto start options you deselected above, or your device will continue to only update the date and time when cradled.

    To clear personal data from your BlackBerry, follow the directions below:

    1. Cradle your device.

    2. If the BlackBerry you are clearing is not the one you are currently using, you will see a Redirector Settings pop-up that says your email account is set up to use a different device and asking if you want to change it to work with this device. Click No.

    3. Double-click Application Loader, then click Next.

    4. If prompted, enter your password.

    5. On the Handheld Application Selection screen, click Next.

    6. You will see the message "No actions are required." Click Advanced. If you have an 850 or 950 series device, click Next on the Handheld Storage Allocation screen.

    7. On the Handheld Data Preservation screen, click to check Erase all application data. Click Next.

    8. On the Application Data Backup screen, select Do not automatically back up and restore the handheld application data during the loading process. Click Next.

    9. Click Finish. Make sure you do not remove the handheld from the cradle until the clearing process is finished.
    Last edited by hayden; 11-20-2005 at 06:56 PM. Reason: fixed link

  2. #2
    tweber78's Avatar
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    I could be wrong but, i think you can also go to... <options> <security> click the track wheel and you should see an option to "wipe handheld"


    Does this do the same thing?
    ~Tweber78~
    akatweber78@pinstack.com
    Pinstack.com – where Blackberry Professionals Connect!

  3. #3
    Gina's Avatar
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    on some version BB OS that's also an option. However you must use destop to backup.

  4. #4
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    Re: Wipe Blackberry data

    everyone needs to backup their BB though.. imma do mine now =).. i jus hope it dont make my blackberry slower

  5. #5
    cagen's Avatar
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    Re: How to: Wipe Blackberry data

    I have wiped my BB and don't know where to get the file to install everything to default

    Right now all it's showing is a small icon in the middle of a circle.

    Help!...

  6. #6
    Rcbjr's Avatar
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    Re: How to: Wipe Blackberry data

    Here are three links to get you back up and running

    Try them in order. Download both the desktop Manager and the Handheld Software packages on your carriers link

    Hope this helps.
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~

    BlackBerry Desktop and Device Software Download Sites

    How to: OS 4.x Upgrade for your Blackberry

    How To: Reinstall OS When Computer Won't Recognize The Device Is Connected

  7. #7
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    Re: How to: Wipe Blackberry data

    Thanks Rcbjr, But there doesn't seem to be a link for UK/Europe O2

  8. #8
    fweezy's Avatar
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    thank you tweber i was trying to find how to wipe my blackberry and couldnt find out how

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