[Rcbjr]

niteshk, Welcome to PinStack

Glad the site could help you.

Rcbjr.

[babut]

Hello guys,
I have tried this many times and I keep getting the white screen when it restarts. My phone died when I was in the middle of a call and the screen just went white. I dont even get the hour glass. what should I do?

[cp6169]

Hello babut, welcome to pinstack. If you have tried the above mentioned procedure you also have another option. Download the following program, and it is self explanatory. Choose the option for wipe handheld, then all you have to do is load the OS again. Which can be found at the second link.

Program...http://blackberryforums.pinstack.com...id=452&catid=5

OS...http://blackberryforums.pinstack.com...s_carrier.html

Let us know how it goes.

[Rcbjr]

babut, Welcome to PinStack.

Keep us up to date with your progress.

Rcbjr.

[babut]

How do i wipe the handheld? using javaloader -usb wipe? already tried that too.

[Rcbjr]

That should have completely wiped your BB. Once you have wiped it, use DM to load the new OS. It DM does not connect to your BB, Use the procedure in this thread,
How To: ReInstall OS When Computer Won't recognize The Device Is Connected

Hope this helps
Rcbjr


Rcbjr.

[babut]

So I figured out what is going on. I wiped the handheld, loaded the programs, reinserted the battery (when told to do so), restarted. Still nothing but white screen. But with the JL commander, I took a screen shot, and it shows the OS is loaded and working fine. I can even go and make changes to settings and all. So does that mean that the screen is not working? what can i do? I have a 7100V that has other parts broken on them, just not the screen. Could I just swap it?

[I7oobie]

~via BB (wap.pinstack.com)~
I don't recommend it...

[apsbainc]

I have a problem, when i plug it in without the battery, it cycles power over and over, sometimes flashing a little no battery sign up in the right hand corner of the screen (i have a 7100t) and sometimes i just get error messages (322,497,499,507,etc...)

i would greatly appreciate any light that might be shed on this issue

nevermind... i got it, the CMOS battery was loose, (had to remove it to flash the OS since JavaLoader didnt work)

[szandorlavey]

Thanks it helped me so much...

[dachelet]

I am trying to reload the OS. I get to the last step and get this error text:

A fatal error has occurred while updating your device's software. Please try again.
Device communications error encountered. [A:0x0000000E]

Tried the javaloader with no joy either:

C:\>c:\javaloader -u wipe
RIM Wireless Handheld Java Loader
Copyright 2001-2005 Research In Motion Limited
Connecting to device...Error: unable to open port

The blackberry device is appearing in the device manger screen. I installed the software mentioned (used your links).

I also tried the JL_cmder (had to install Java SDK). It didn't give an error.

Any ideas...

[dachelet]

More info:

The driver DM installed is version 3.0.0.3 from 7/4/2006.

I am trying to follow the instructions to wipe the BB but cannot even get the connection. Getting "No Device found" in DM Options -> Connection Settings.

[Rcbjr]

Originally Posted by Rcbjr

. . . Use the procedure in this thread,
How To: ReInstall OS When Computer Won't recognize The Device Is Connected

Hope this helps
Rcbjr

I can't believe I did this. Don't really need recursive linking here on PinStack.

Rcbjr.

[mrkay]

So... once again. If one continually gets this message:

" RIM Wireless Handheld Java Loader
Copyright 2001-2005 Research In Motion Limited
Connecting to device...Error: unable to open port"

Is there another way around to wiping the OS?

DM does not connect, Javaloader does not connect and the walkthrough above while good does not work if the USB cannot connect.

OK?

Any ideas?

[Rcbjr]

mrkay, Welcome to PinStack,

What OS is your PC running. If it is the 64 Bit version of windows, that may be your problem, the drivers may not be compatible with the BB. If not, Let's try this:

1. Start by Downloading and installing JL_Cmder, see that link for instructions.
2. Download and execute on your PC the latest software for your 7290. See this thread for links to the sofware download site for your carrier, Blackberry OS Software links (by carrier).
3. Connect you BB to you PC
4. Open JL_Cmder,
5. Select the Wipe Option (5)
6. Follow the instructions in the first post in this thread very carefully,

Let us know if this works.

Rcbjr.