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Problem: Installed a new or reinstalled an existing O.S. (Operating System) onto your device and ... Handheld Guides forum

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    How To: Get your browser/email back after O.S. Install/Reinstall

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    Problem: Installed a new or reinstalled an existing O.S. (Operating System) onto your device and now you can not send or receive emails nor access the internet.

    Solution: You need to reregister your device on the cellular network.

    Go to Options>Advanced Options>Host Routing Table. Click your trackwheel and choose "Register Now".

    You will then have a message in your inbox stating that your device has sucessfully been registered with the network.

    Within seconds (sometimes a matter of a few minutes), email will be active and a browser icon will appear on your homescreen, confirming that you are now receiving data service.

    *If by chance this doesn't work, just try again. If after 3 times it is still not successful, post on Pinstack and we will attempt to troubleshoot and assist you.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    you have no idea how long it has been scince i havent had a internet browser on my 7130e thanx

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    i keep having the same problem on my 7250. i can only seem to get my browser back by wiping handheld from security options and then getting device reactivated on bes, or by doing a wipe using the javaloader. a few days later i will get a java.lang.illegalstateexception error and same thing starts all over again! really annoying.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    Thanks for this How To. Hours of frustration just came to an end because of it.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    Frag, tymckinley and halero, welcome to PinStack.

    Frag and tymckinley, glad it helped you.

    halero, If you have reloaded the software multiple times and get the same error, it might be a sign that the device is slowly failing. You might contact your BB Admin to see if they can help. Other than this, I can't really help with your device and problem, hopefully someone should be along to help soon who can, if it's not a device problem.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    Thank you!!!! Thank you!!!! I have gone through so much bs trying to get both the cingular browser and blackberry browser. I updated my bb and it wiped the cingular browser off, so I chatted to cingular and stayed on the phone with them for like 4+ hours. i was on the phone so long that the guy who was helping me was like can I have your home phone number so that I can give you a callback when we find something for you. They couldn't resolve my problem, so i came here, and this solution was perfect. Thank you!!!!!

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    devingiles, Welcome to PinStack,

    Glad we could be of service. One point to make, when dealing with Cingular about problems with your BlackBerry, anything other than stictly phone account problems, always make sure the first thing you do is get the Data Device Service Reps. The normal ones won't be of much help.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    please help!....i recently purchased the "unlimited backberry add on" for my older 7230, and i cannot access the browser, after calling tmobile i was told that there is no browser icon for the 7230 and that i must access the browser through t-zones, but ofcoarse it doesn't work, thanks for the help tmobile, please help!!!!

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    is this this same with pay as you go?it is posible to have internet this way by bb8700v?please help:-)

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    I've recently been given a 7730 on Vodafone, but am missing the internet icon. I've tried numerous times to register as you state but this still is not working and I get the message "data connection refused". Please advise Its bugging me! Thnx:cry:

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    allyb2007, Welcome to PinStack.

    First you need a BlackBerry data plan active on you phone account and you BB registered with that account. Let us know if there is anything else we can do to help with this problem or your BB.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    I do not have a register option in Options/Advanced Options/ Hot Routing Table. All I have is a bunch of T-Mobile USA numbers. Any Idea on how to get my browser icon/browser back. I just installed the 4.2.64 update for my BB 8100 (Pearl) and now the browser is gone.

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    definetly did this last night, after i wiped my blackberry to get rid of a 'mised call' icon that would not go away!
    ~*TJ*~

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    Re: How To: Get your browser/email back after O.S. Install/Reinstall

    jgl, Welcome to PinStack.

    You need to open the menu in Host Routing Table from anywhere. Then select Register Now.

    Let us know if there is anything else we can do to help with this problem or your BB.

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