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Hi everyone, thanks to the very helpful guides in these forums, I was able to ... RIM Handheld OS forum

  1. #1
    purvs's Avatar
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    Upgraded to new Pearl OS but..

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    Hi everyone,
    thanks to the very helpful guides in these forums, I was able to upgrade my Blackberry Pearl OS effortlessly. Everything remained as it was, I didn't have to reinstall any aplications, however I had one problem: I couldn't send or recieve any emails. The internet and other data worked fine, but everytime I tried to send or compose a message I got an error saying " No message services configured. Will only be able to save draft." I tried everything: Host Routing, sending myself a new service book from the BIS. Finally, I called Cingular and they told me I would have to contact my IT department. Ultimately, I got my IT department to reconfigure my blackberry email settings and it works fine, but I was wondering if there was a way I could avoid having to get the IT department involved next time. Can I save the settings next time so I cna reconfigure it on my own. Thanks in advance.

  2. #2
    I7oobie's Avatar
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    Re: Upgraded to new Pearl OS but..

    I'm confused, are you on BIS or BES?
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  3. #3
    adamazda's Avatar
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    Re: Upgraded to new Pearl OS but..

    ~via BB (wap.pinstack.com)~

    "But" isn't a good word for ur topic.

  4. #4
    purvs's Avatar
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    Re: Upgraded to new Pearl OS but..

    I think it is BES.

  5. #5
    purvs's Avatar
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    Re: Upgraded to new Pearl OS but..

    Quote Originally Posted by adamazda
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    "But" isn't a good word for ur topic.
    why not?

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    Re: Upgraded to new Pearl OS but..

    you just need to send your service books

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    Re: Upgraded to new Pearl OS but..

    The poster stated that they already re-sent the service books. It sounds like the BB needed to be re-activated on BES if their IT dept had to get involved. Or have the service books pushed from the BES to the BB. Either way, glad it worked out.

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  8. #8
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    Quote Originally Posted by adamazda
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    "But" isn't a good word for ur topic.
    The title is "Upgraded To New OS but"

    Quote Originally Posted by EricaJ1073
    The title is "Upgraded To New Pearl OS but"
    Left out one word LOL
    Last edited by EricaJ1073; 05-10-2007 at 09:28 PM. Reason: Automerged.

  9. #9
    projectzero's Avatar
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    Re: Upgraded to new Pearl OS but..

    Next time, do a backup/restore and it should backup the service books. If that doesn't do it, I know if you do an advanced backup/restore and it gives you the option to backup service books.

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